Compare QuickReply vs FAQPRIME: FAQ, WhatsApp, Track

Name: FAQPRIME: FAQ, WhatsApp, Track
Brand: Shopify

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ & Chat

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ & Chat

Rating

218 Reviews

9.1

35 Reviews

7.9

Pricing

Install App More info

Features

Abandoned cart recovery
Status notifications
Order confirmation
Whatsapp campaigns
Cod to prepaid
24/7 customer support

Social media integration
Order tracking
Seo boost
Email support
Chat support
Ai-generated faqs
Video call shopping

Screenshots

+ 2 more

FAQPRIME: FAQ, WhatsApp, Track screenshot

+ 9 more

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Pros

Easy to run multiple WhatsApp campaigns through a single dashboard
Powerful automations and chatbots for effective customer engagement
Wide range of features including broadcast messages, abandoned cart recovery, order confirmations, and status notifications
Ability to convert COD to prepaid orders, reducing NDRs and frauds
24/7 customer support available through WhatsApp chatbots
Personalized engagement with customers, enhancing marketing strategies
Efficient customer support and onboarding process, praised heavily in user reviews
User-friendly and intuitive interface, as highlighted in the feedback
Positive feedback on customer support staff and quick response from the support team
Enhanced tracking and analytics features which improve campaign monitoring

All-in-one support solution combining FAQ, order tracking, and various communication channels
Beautifully designed chat-style support widget for a better user experience
AI-generated FAQs and Q&A improve efficiency and provide accurate information
Order tracking feature supports both email ID and phone number
Easy one-click installation with no coding required, going live in just 5 minutes
Contact form includes Captcha to prevent spam and receive support inquiries via email
Support for multiple communication channels, including WhatsApp, Messenger, Tidio, Tawkto, and email
Boosts SEO ranking with integrated native FAQ, contact us, and order tracking pages
Option to add social media icons and a floating bar to enhance social media likes and engagement
Live video call shopping option enhances customer shopping experience

Cons

Limited customization options for advanced users who want more control over the design and functionality
Potential dependency on third-party messaging apps, which may affect the app's functionality if these services go down
AI-generated responses might not always be perfect, requiring occasional manual updating
Lack of detailed documentation could pose a learning curve for new users unfamiliar with such apps
Limited multi-language support could be a setback for global users
Possible privacy concerns related to integrating multiple communication platforms and storing customer data

Launched

Mar 15, 2021

Nov 11, 2020

Developer

Built by Shopify

Apps:

18248

Average Rating:

2.5

Reviews:

747,217

Built by Shopify

Apps:

18248

Average Rating:

2.5

Reviews:

747,217

Make Your Choice

Install App More info View alternatives

Install App More info

Compare QuickReply vs FAQPRIME: FAQ, WhatsApp, Track

QuickReply

FAQPRIME: FAQ, WhatsApp, Track

QuickReply