PushDaddy vs O: Best WhatsApp Chat for Shopify

Name: O: WhatsApp Chat, Contact Form
Brand: Omega

If you’re a Shopify store owner considering integrating a WhatsApp live chat option to enhance customer communication, you might be evaluating Pushdaddy WhatsApp Live Chat and O-Whatsapp Chat + Contact Form apps. Both apps aim to streamline customer interactions, but which one aligns best with your business needs? In this comprehensive comparison, we will delve into the key features, setup processes, customization options, and overall user experiences of Pushdaddy and O-Whatsapp to help you make an informed decision. Whether you aim to boost customer engagement, improve support efficiency, or simply provide a seamless contact option, this guide will clarify which app can best serve your Shopify store.

Pushdaddy WhatsApp, Live Chat

Switch between WhatsApp Chat, Live Chat or Facebook messenger

O: WhatsApp Chat, Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

Pushdaddy WhatsApp, Live Chat

Switch between WhatsApp Chat, Live Chat or Facebook messenger

O: WhatsApp Chat, Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

Overview

What is O: WhatsApp Chat, Contact Form?

O WhatsApp Chat Contact Form is a Shopify app that adds a WhatsApp contact button to your store, allowing customers to reach out directly via WhatsApp for inquiries or support.

Key Strengths:

Simple setup with no coding required
Floating WhatsApp button for easy access
Supports multiple languages for global stores

Rating

1,089 Reviews

1.9

270 Reviews

8.2

Pricing

Install App More info

Features

Push notifications
Marketing automation
Multi-platform integration
Review collection
Chatbot automation
Real-time chat
Automated recovery
Faq addition
Order tracking updates
Instant installation

Live chat widget
One-click integration
Persistent conversions
Real-time conversations
Superior deliverability
Real-time messages
Centralized customer engagement
Insightful tracking data
Increased sales support
Central engagement hub
24/7 customer care
Reach beyond website
Modern widget design
Cross-platform support (facebook, instagram, whatsapp)

Screenshots

Pushdaddy WhatsApp, Live Chat screenshot

+ 2 more

O: WhatsApp Chat, Contact Form screenshot

+ 5 more

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Pros

Switch between WhatsApp chat and Live Chat instantly
Automation features for chat, such as abandoned cart recovery, order confirmation, and email marketing
Supports multiple communication platforms including WhatsApp, Facebook Messenger, and Instagram
Push Notification for marketing activities
Multiple operator support
FAQ and automated answers for customer queries
Easy installation process

One-click integration with multiple platforms like Facebook Messenger, WhatsApp, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, and Telegram
Helps increase sales conversions and generate leads
Improves customer support with a single live chat button
Customizable chat widget style, device & page targeting, and preset welcome messages
Effectiveness analysis of each chat channel
Positive user reviews highlighting excellent customer service and quick issue resolution

Cons

Issues with SMS and email functionality for abandoned cart recovery
Complaints about credit reducing without any SMS being sent
Requires a paid subscription; free usage is restricted
Subscription cancellation process appears to be difficult and poorly supported
Poor customer service; users have reported unanswered emails and unresolved issues

Launched

Jan 12, 2020

Jan 19, 2016

Developer

Built by Pushdaddy

Apps:

Average Rating:

3.4

Reviews:

1,275

Built by Omega

Apps:

Average Rating:

4.7

Reviews:

577

Make Your Choice

Install App More info View alternatives

PushDaddy vs O: Best WhatsApp Chat for Shopify

Pushdaddy WhatsApp, Live Chat

O: WhatsApp Chat, Contact Form

Pushdaddy WhatsApp, Live Chat