Compare Pushdaddy WA Chat ,Cloud API vs Rly: WhatsApp Chat & Marketing

Name: Rly: WhatsApp Chat &amp; Marketing
Brand: Shopify

Pushdaddy WA Chat ,Cloud API

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Rly: WhatsApp Chat & Marketing

Quickly answer customer queries and improve your conversions

Pushdaddy WA Chat ,Cloud API

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Rly: WhatsApp Chat & Marketing

Quickly answer customer queries and improve your conversions

Rating

1,075 Reviews

6.9

39 Reviews

9.2

Pricing

More info

Install App More info

Features

Push notifications
Marketing automation
Multi-platform integration
Review collection
Chatbot automation
Real-time chat
Automated recovery
Faq addition
Order tracking updates
Instant installation

Easy installation
Customizable chat button
Mobile and desktop compatibility
Direct customer communication

Screenshots

+ 2 more

Rly: WhatsApp Chat & Marketing screenshot

+ 1 more

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Pros

Switch between WhatsApp chat and Live Chat instantly
Automation features for chat, such as abandoned cart recovery, order confirmation, and email marketing
Supports multiple communication platforms including WhatsApp, Facebook Messenger, and Instagram
Push Notification for marketing activities
Multiple operator support
FAQ and automated answers for customer queries
Easy installation process

Enables direct communication with customers, reducing missed opportunities
Simple installation process for easy setup
Customizable chat button to suit store preferences, including number and prefilled messages
Compatible with both computer and mobile devices

Cons

Issues with SMS and email functionality for abandoned cart recovery
Complaints about credit reducing without any SMS being sent
Requires a paid subscription; free usage is restricted
Subscription cancellation process appears to be difficult and poorly supported
Poor customer service; users have reported unanswered emails and unresolved issues

Launched

Jan 12, 2020

Apr 14, 2024

Developer

Built by Shopify

Apps:

18460

Average Rating:

2.4

Reviews:

755,498

Built by Shopify

Apps:

18460

Average Rating:

2.4

Reviews:

755,498

Make Your Choice

More info View alternatives

Install App More info

Compare Pushdaddy WA Chat ,Cloud API vs Rly: WhatsApp Chat & Marketing

Pushdaddy WA Chat ,Cloud API

Rly: WhatsApp Chat & Marketing

Pushdaddy WA Chat ,Cloud API