Compare Pushdaddy WA Chat ,Cloud API vs Hextom: WhatsApp, SMS & Push

Name: Hextom: WhatsApp, SMS &amp; Push
Brand: Shopify

Pushdaddy WA Chat ,Cloud API

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

Pushdaddy WA Chat ,Cloud API

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

Overview

What is Hextom: WhatsApp, SMS & Push?

Hextom WhatsApp SMS & Push is a Shopify app that enables merchants to engage customers via WhatsApp, SMS, and push notifications. It helps automate marketing, order updates, and customer support.

Key Strengths:

Multi-channel messaging (WhatsApp, SMS, push notifications)
Automated order and shipping alerts
Customizable templates for marketing campaigns

Rating

1,075 Reviews

1.9

298 Reviews

8.6

Pricing

More info

Install App More info

Features

Push notifications
Marketing automation
Multi-platform integration
Review collection
Chatbot automation
Real-time chat
Automated recovery
Faq addition
Order tracking updates
Instant installation

Customizable popups
Abandoned cart recovery
Whatsapp marketing
Sms marketing
Web push marketing
Checkout automations
Back-in-stock alerts
Price-drop alerts
Smart balancing algorithm
Multi-channel campaigns
Automated reminders

Screenshots

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Pros

Switch between WhatsApp chat and Live Chat instantly
Automation features for chat, such as abandoned cart recovery, order confirmation, and email marketing
Supports multiple communication platforms including WhatsApp, Facebook Messenger, and Instagram
Push Notification for marketing activities
Multiple operator support
FAQ and automated answers for customer queries
Easy installation process

All-in-one platform includes WhatsApp, SMS, and Web Push marketing channels
Easily create customizable popups to grow subscriber lists
Create multi-channel campaigns in minutes
Automated recovery of abandoned carts, checkout, and browser
Automated notifications for back-in-stock and price-drop alerts
Smart balancing algorithm ensures messages are delivered through the optimal channel, preventing duplicates
Highly rated by users for ease of use and effective customer support

Cons

Issues with SMS and email functionality for abandoned cart recovery
Complaints about credit reducing without any SMS being sent
Requires a paid subscription; free usage is restricted
Subscription cancellation process appears to be difficult and poorly supported
Poor customer service; users have reported unanswered emails and unresolved issues

No specific cons mentioned in the description or review
Potential learning curve for beginners unfamiliar with multi-channel marketing platforms
Dependence on the availability and performance of multiple communication channels (WhatsApp, SMS, Web Push)

Launched

Jan 12, 2020

Sep 25, 2018

Developer

Built by Shopify

Apps:

18232

Average Rating:

2.5

Reviews:

744,851

Built by Shopify

Apps:

18232

Average Rating:

2.5

Reviews:

744,851

Make Your Choice

More info View alternatives

Install App More info View alternatives

Compare Pushdaddy WA Chat ,Cloud API vs Hextom: WhatsApp, SMS & Push

Pushdaddy WA Chat ,Cloud API

Hextom: WhatsApp, SMS & Push

Pushdaddy WA Chat ,Cloud API