Compare Parcelous Order Tracking vs Trackr: Order Tracking UpSell

Name: Trackr: Order Tracking UpSell
Brand: Shopify

Parcelous Order Tracking

Track orders at embedded page with 200+ carriers supported

Trackr: Order Tracking UpSell

Tracker: track my order app with branded order tracking page!

Parcelous Order Tracking

Track orders at embedded page with 200+ carriers supported

Trackr: Order Tracking UpSell

Tracker: track my order app with branded order tracking page!

Overview

What is Trackr: Order Tracking UpSell?

Trackr is a Shopify order tracking app that provides real-time tracking updates and customizable tracking pages. It focuses on transparency and customer satisfaction by keeping buyers informed about their orders.

Key Strengths:

Real-time order tracking with multiple carrier support
Customizable tracking pages to match your store's branding
Email and SMS notifications for order updates

Rating

12 Reviews

9.1

41 Reviews

3.7

Pricing

Install App More info

Features

Automatic tracking fetch
Carrier autodetection
Embedded tracking page

Product recommendations
Automated notifications
Branded tracking page
Real-time tracking
Estimated delivery dates
Manage returns
2100+ carriers supported
40+ languages supported
Hassle-free exchanges
Personalized order lookup
Hide carrier details

Screenshots

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Trackr: Order Tracking UpSell screenshot

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Pros

Automatically pulls tracking numbers from fulfillments
Detects possible carriers for tracking information
Creates an embedded tracking page at the store
Customers can request tracking info with tracking number or order number + email/phone
Carrier autodetection removes the need to specify a carrier for every fulfillment
Fetches tracking info from over 200+ carriers
Automatically pulls additional or transit tracking numbers if present
Reduces time spent on customer support by enabling self-service tracking for customers

Provides real-time order tracking from 2100+ carriers
Customizable order tracking page to match brand design
Supports 40+ languages for a global audience
Real-time updates and notifications via email and SMS
Includes product recommendations on the tracking page to drive upsells
Optimizes package tracking and manages returns effectively
24/7 customer support via chat or email
User-friendly for dropshippers with the option to hide carrier details

Cons

The app may have issues with specific carriers not being correctly identified
Fetching and updating tracking info might sometimes lag or have delays
Customers might still require support if tracking information is unclear or delayed
Initial setup and integration with the store might require technical assistance

Customization and setup might be complicated for non-technical users
Real-time updates might be dependent on carrier information accuracy
Over-reliance on notifications could be overwhelming for some customers
May not fully integrate with all e-commerce platforms seamlessly
Potential international shipping issues not addressed comprehensively
Performance and reliability may vary based on carrier service quality

Launched

Jan 22, 2020

Aug 18, 2015

Developer

Built by Shopify

Apps:

18679

Average Rating:

2.4

Reviews:

766,154

Built by Shopify

Apps:

18679

Average Rating:

2.4

Reviews:

766,154

Make Your Choice

Install App More info

Compare Parcelous Order Tracking vs Trackr: Order Tracking UpSell

Parcelous Order Tracking

Trackr: Order Tracking UpSell

Parcelous Order Tracking