Ordertracker vs Shipway: Best Shopify Tracking Apps

Name: Shipway Order Tracking
Brand: Shipway

If you're seeking to enhance your Shopify store's order tracking capabilities, you might be comparing Ordertracker: Track & Upsell and Shipway Order Tracking apps. This comparison will guide you in evaluating these two options based on key features, ease of integration, user experience, customer support, and pricing. Whether you aim to improve customer satisfaction through efficient tracking or increase sales with up-selling opportunities, understanding the strengths and differences of Ordertracker and Shipway will help you make an informed decision that aligns with your business goals.

Ordertracker ‑ Track & Upsell

Upsell, Order Tracking, Track Order, Order Lookup, Tracker

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Ordertracker ‑ Track & Upsell

Upsell, Order Tracking, Track Order, Order Lookup, Tracker

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Overview

What is Shipway Order Tracking?

Shipway is a Shopify order tracking app that focuses on post-purchase customer engagement with automated shipping notifications and delivery updates.

Key Strengths:

Automated shipping notifications
Customizable tracking pages
Multi-carrier support

Rating

162 Reviews

8.7

199 Reviews

9.1

Pricing

Install App More info

Features

Customizable tracking page
Delivery analytics
Order lookup form

Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
Handle queries

Screenshots

Ordertracker ‑ Track & Upsell screenshot

+ 2 more

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Pros

Provides real-time updates and accurate order tracking
Easy to set up and user-friendly interface
Allows customization of tracking pages for better branding
Supports a wide range of over 1200 couriers
Helps reduce workload by streamlining order tracking
Offers detailed analytics to improve delivery time
Integrates seamlessly with Shopify and enhances customer trust
Includes an upsell feature to boost revenue
Excellent support and fair pricing compared to other apps

Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
Includes branded order tracking page with an estimated delivery date
Features a feedback and review widget to collect customer reviews and calculate NPS score
Handles customer queries efficiently
Increases repeat purchases with product recommendations
Positive user review highlighting excellent support and satisfaction

Cons

Lacks direct tracking links for integration with customer notifications
Limited customization options for colors and page layout
Could benefit from real-time push notifications for status updates
No current feature for estimating delivery delays based on historical data

Repetitive description in the application details may indicate lack of additional unique features
Limited availability of reviews to assess broader user experience and potential drawbacks
No information on integration with various eCommerce platforms beyond general D2C

Launched

Sep 12, 2022

Jun 14, 2016

Developer

Built by VNA DIGITAL LTD

Apps:

Average Rating:

4.8

Reviews:

162

Built by Shipway

Apps:

Average Rating:

4.6

Reviews:

1,075

Make Your Choice

Install App More info View alternatives

Ordertracker vs Shipway: Best Shopify Tracking Apps

Ordertracker ‑ Track & Upsell

Shipway Order Tracking

Ordertracker ‑ Track & Upsell