Compare Order Score & Package Protect vs ShipInsure Shipping Protection

Name: ShipInsure Shipping Protection
Brand: Shopify

Order Score & Package Protect

All carrier shipping protection including at checkout

ShipInsure Shipping Protection

Give customers the option for a protected checkout experience

Order Score & Package Protect

All carrier shipping protection including at checkout

ShipInsure Shipping Protection

Give customers the option for a protected checkout experience

Overview

What is ShipInsure Shipping Protection?

ShipInsure Shipping Protection offers comprehensive coverage for Shopify merchants, protecting against lost, damaged, or delayed shipments with a straightforward claims process.

Key Strengths:

Simple flat-rate pricing per order
Quick claims approval (often within 48 hours)
No deductibles or hidden fees

Rating

45 Reviews

6.6

51 Reviews

7.9

Pricing

Install App More info

Features

Multi-carrier coverage
Checkout cart protection
Fast claim payments
Automated coverage rules
24/7 claim tracking

Protected checkout experience
Full coverage orders
Prompt refunds/reorders
Boost revenue
Smart tech support
2-minute claims resolution
Revenue sharing

Screenshots

Order Score & Package Protect screenshot

+ 2 more

ShipInsure Shipping Protection screenshot

+ 3 more

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Pros

Comprehensive package protection against damage, loss, and theft
Pay-as-you-go model offers flexibility
Ability to set rules for automatic order coverage based on value, SKU, or location
Customers can elect to add protection at checkout, enhancing their purchasing experience
Claims are typically paid in a matter of days, contributing to customer satisfaction through fast refunds or reorders
24/7 tracking of claims with an online portal for easy invoice payment
Dedicated support for shipping protection and claims questions

Provides peace of mind from checkout to delivery
Full coverage for lost, damaged, or stolen orders
More than half of shoppers opt for the service, enhancing the purchasing experience
Prompt refunds or reorder process in the rare event of an issue
No cost to the merchant for the service
Decrease in customer support time and costs using smart tech, AI, and a skilled team
Minimizes losses and boosts revenue through order protection
2-minute claims resolution increases customer lifetime value
Option for merchants to choose their own pricing and revenue share

Cons

Potential for rapid increase in insurance rates without warning after filing claims
No flexibility or negotiation in bringing down increased rates
Insurance charges might be applied to the full MSRP value even if the product was bought at a discount or on sale
Some users experienced minor bumps with the app initially

Potential dependency on the app for customer satisfaction and order protection
Merchants may need to handle the logistics of reorders

Launched

Jan 20, 2021

Sep 09, 2021

Developer

Built by Shopify

Apps:

18802

Average Rating:

2.4

Reviews:

769,327

Built by Shopify

Apps:

18802

Average Rating:

2.4

Reviews:

769,327

Make Your Choice

Install App More info

Install App More info View alternatives

Related blog

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Compare Order Score & Package Protect vs ShipInsure Shipping Protection

Order Score & Package Protect

ShipInsure Shipping Protection

Order Score & Package Protect