Compare Order Score & Package Protect vs SavedBy Package Protection

Name: SavedBy Package Protection
Brand: Shopify

Order Score & Package Protect

All carrier shipping protection including at checkout

SavedBy Package Protection

Making lost, stolen, and damaged packages a worry of the past

Order Score & Package Protect

All carrier shipping protection including at checkout

SavedBy Package Protection

Making lost, stolen, and damaged packages a worry of the past

Rating

45 Reviews

6.6

30 Reviews

9.2

Pricing

Install App More info

Features

Multi-carrier coverage
Checkout cart protection
Fast claim payments
Automated coverage rules
24/7 claim tracking

Increase conversions
Revenue retention
Package protection option
Re-order or refund
Customer experience control

Screenshots

Order Score & Package Protect screenshot

+ 2 more

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Pros

Comprehensive package protection against damage, loss, and theft
Pay-as-you-go model offers flexibility
Ability to set rules for automatic order coverage based on value, SKU, or location
Customers can elect to add protection at checkout, enhancing their purchasing experience
Claims are typically paid in a matter of days, contributing to customer satisfaction through fast refunds or reorders
24/7 tracking of claims with an online portal for easy invoice payment
Dedicated support for shipping protection and claims questions

Reduces customer support costs, time, and stress
Increases conversion and loyalty via comfort and confidence in shipping
Mitigates losses by putting refunds and re-orders into the hands of SavedBy
Generates more revenue by having SavedBy place new orders in your store
Helps business retain revenue when issues arise
Takes over the headache of dealing with shipping mistakes from companies like USPS, UPS, and FedEx
Gives customers the option to protect their packages and handle claims efficiently

Cons

Potential for rapid increase in insurance rates without warning after filing claims
No flexibility or negotiation in bringing down increased rates
Insurance charges might be applied to the full MSRP value even if the product was bought at a discount or on sale
Some users experienced minor bumps with the app initially

Reliance on another party (SavedBy) to handle refunds and re-orders could introduce delays
Customer experience may vary based on the efficiency of SavedBy's claim process
Potential cost associated with using the package protection service
Limited control over the resolution process once a claim is filed
Possible customer dissatisfaction if SavedBy's claim processing time is slow

Launched

Jan 20, 2021

Mar 29, 2022

Developer

Built by Shopify

Apps:

18776

Average Rating:

2.4

Reviews:

768,518

Built by Shopify

Apps:

18776

Average Rating:

2.4

Reviews:

768,518

Make Your Choice

Install App More info

Compare Order Score & Package Protect vs SavedBy Package Protection

Order Score & Package Protect

SavedBy Package Protection

Order Score & Package Protect