Order Desk vs Order Lookup: Shopify App Comparison

Compare Order Desk vs Order Lookup for Shopify: features, pricing, benefits, and more. Discover the best tool for your store today!

If you're running a Shopify store and evaluating tools to enhance your order management and customer service, you might be considering Order Desk and Order Lookup by Venntov. In this comparison, we delve into the features, pricing, ease of use, and customer support of both apps, helping you understand which one aligns better with your business requirements. Whether you prioritize advanced integration capabilities or user-friendly customer portals, this guide aims to provide you with a comprehensive overview so you can make an informed decision for your Shopify store.

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Order Desk

Custom Order Management

Order Lookup | venntov

Live order tracking for your customers. They'll love it.

Order Desk

Custom Order Management

Order Lookup | venntov

Live order tracking for your customers. They'll love it.

Rating

43 Reviews

138 Reviews

6.9

Pricing

Install App More info

Features

Customizable workflows
Rule builder automation
Hundreds of integrations

Real-time updates
Carrier integration
Customer portal
Customizable page
Live order tracking

Screenshots

+ 6 more

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Pros

Automated order fulfillment using Rule Builder
Hundreds of integrated services including shopping carts, marketplaces, and more
Supports print on demand fulfillment partners
Integrates with shipping companies and CRMs
Highly customizable to fit unique order workflows

Reduces support requests by providing real-time order tracking information for customers
Adds an easy-to-use customer-facing portal to Shopify storefronts
Empowers customers to access their order information using their email and order number
Includes any store owner-added notes or tracking information in the portal
Supports order tracking across over 100 shipping carriers
Offers a customizable order lookup page to fit branding and store design

Cons

Complex setup due to vast customization options
Potential for a steep learning curve
Integration issues reported with certain services
Occasional bugs and glitches in the Rule Builder

May require initial setup and customization to integrate seamlessly with existing Shopify storefront
Relies on customer interaction with the portal; customers who prefer direct support might not engage with it
Potential technical issues if there are changes or disruptions in shipping carrier APIs

Launched

Mar 30, 2025

Developer

Built by Order Desk

Apps:

Average Rating:

4.9

Reviews:

Built by venntov

Apps:

Average Rating:

3.8

Reviews:

1,886

Make Your Choice

Install App More info

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Order Desk vs Order Lookup: Shopify App Comparison

Order Desk

Order Lookup | venntov

Order Desk