Compare Order Automator vs 17TRACK Order Tracking

Name: 17TRACK Order Tracking
Brand: 17TRACK

Order Automator

Automate tasks like tagging, fulfillment, monitoring, and more

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Order Automator

Automate tasks like tagging, fulfillment, monitoring, and more

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Overview

What is 17TRACK Order Tracking?

17Track is a global order tracking app that supports over 1,000 carriers worldwide. It helps Shopify store owners provide real-time tracking updates to customers.

Key Strengths:

Wide carrier support (1,000+ carriers)
Multi-language and multi-currency support
Customizable tracking page

Rating

104 Reviews

7.9

3,149 Reviews

Pricing

Install App More info

Features

Custom automations
Order fulfillment
Email notifications
Bulk processing
Auto tagging
Fraud monitoring
Amazon fba integration

Global order tracking
Self-service tracking
Status notifications
Featured products upsell
Hide off-shore fulfillment
Paypal push integration
Customized tracking page
Triggered email notifications
Buyer protection options
Insightful shipment analytics

Screenshots

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Pros

Automates tasks like tagging, fulfillment, and monitoring, saving time and effort
Operates 24/7 to handle automations based on user-defined rules
Allows bulk processing of old orders
Supports custom functionality and continuously adds new features
Can set monitoring actions to cancel high-risk orders and notify staff of certain conditions
Auto tags orders and customers for better organization and marketing
Auto fulfills line items for digital products and triggers 3rd party requests
Integrates with Amazon FBA to sync inventory and fulfill orders in any marketplace
Auto sends email notifications to vendors or staff based on order conditions
Excellent customer support, as indicated by user reviews

Effortlessly track, protect, & sync orders to improve customer satisfaction
Reduces customer service requests by providing a self-service tracking page
Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
Provides global tracking for both international and domestic packages
Allows customization of the tracking page, enhancing brand experience
Triggered email notifications to inform customers about order status changes promptly
Buyer protection features against loss, damage, and delay
Provides insights into shipment delivery and performance exceptions
24/7 customer support through chat or email
User-friendly interface praised for its intuitive design
Comprehensive carrier support consolidating a wide range of shipping companies worldwide
Real-time tracking keeps users informed about the status of their shipments
Free plan available which is beneficial for startups
Positive feedback on reliability and precision in order tracking
Notable support teams and responsive customer service

Cons

Issues with technical problems and poor development have been reported
Some updates have caused significant issues, such as shutting down the checkout process
Instances of inadequate customer support and communication, particularly post-purchase
Potential language barriers with the support team

Launched

Sep 26, 2019

Jan 03, 2021

Developer

Built by Shopify

Apps:

16465

Average Rating:

2.4

Reviews:

529,604

Built by 17TRACK

Apps:

Average Rating:

4.9

Reviews:

3,149

Make Your Choice

Install App More info View alternatives

Compare Order Automator vs 17TRACK Order Tracking

Order Automator

17TRACK Order Tracking

Order Automator