Compare Omnisend Email Marketing & SMS vs SmartrMail Email & SMS

Name: SmartrMail Email &amp; SMS
Brand: Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

SmartrMail Email & SMS

Boost sales with email marketing, SMS, newsletters, and popups

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

SmartrMail Email & SMS

Boost sales with email marketing, SMS, newsletters, and popups

Rating

2,937 Reviews

8.6

294 Reviews

1.9

Pricing

Install App More info

Features

Abandoned cart recovery
Personalized emails
Exit-intent popups
Email marketing automation
Campaign analytics
Spin-to-win games
Sms campaigns
Landing pages
Ready-made templates
Welcome workflows
Signup forms
Automated segmentations

Sms marketing
Email automation
Welcome emails
Abandoned cart emails
Free migration
Review requests
Ai-powered newsletters
Popup templates
Back-in-stock emails
Thank-you emails
Cross-sell emails
Upsell emails
100+ templates
Pre-built series

Screenshots

Omnisend Email Marketing & SMS screenshot

+ 2 more

+ 2 more

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Pros

Packed with features making it easy to grow email lists with landing pages & popups
Hundreds of pre-made email templates, eliminating the need for coding
Personalized emails for effective abandoned cart & welcome automation workflows
24/7 email & live chat support for all users, including free plan users
Seamless integration with Shopify
Detailed metrics and analytics showing app’s impact on revenue
Extremely user-friendly for beginners
High-quality educational resources and marketing blogs
Effective customer support, frequently praised in user reviews
Includes additional features like exit-intent popups, spin-to-win, and product reviews

Variety of high-converting email automation workflows: welcome, abandoned cart, back-in-stock, browse abandonment, thank you, cross-sell, upsell, restock, review requests
Email experts available to set up automation funnels
Over 100 newsletter and popup templates
Pre-built series for email and SMS marketing
Free migration from major services like MailChimp, Klaviyo, Omnisend, and more
1-to-1 training and easy setup
24/5 chat and phone support
Positive reviews highlight ease of use and excellent customer service
Templates tailored to your website’s color scheme

Cons

Interface might not be the most intuitive initially
Issue reported with coupons having dark backgrounds causing date visibility problems
Reports of unapproved widgets being added to product pages affecting conversions
Perceived high increase in subscription prices
Restrictions in the free version such as inability to remove the watermark, leading to reduced professionalism
Confusing refund policy and complaints of poor handling of refunds
User complaints about non-responsive customer support, particularly regarding unresolved technical issues
Problems with the definition of 'unlimited' services causing disruptions
Complaints about being charged monthly despite low or no usage of services
Issues with SMS functionality, such as not providing dedicated toll-free numbers and delays in purchasing credits

Some users reported unexpected charges
The app can be considered expensive by some users
Not available in Spanish, though customization is possible for non-English copies

Launched

Mar 09, 2014

Nov 25, 2013

Developer

Built by Shopify

Apps:

21024

Average Rating:

2.4

Reviews:

807,772

Built by Shopify

Apps:

21024

Average Rating:

2.4

Reviews:

807,772

Make Your Choice

Install App More info View alternatives

Compare Omnisend Email Marketing & SMS vs SmartrMail Email & SMS

Omnisend Email Marketing & SMS

SmartrMail Email & SMS

Omnisend Email Marketing & SMS