Compare Omnisend Email Marketing & SMS vs Combidesk for Email Marketing

Name: Combidesk for Email Marketing
Brand: Combidesk

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Combidesk for Email Marketing

Powerful Custom Integration, Made Simple (with popup forms)

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Combidesk for Email Marketing

Powerful Custom Integration, Made Simple (with popup forms)

Rating

6,193 Reviews

9.2

58 Reviews

7.4

Pricing

Install App More info

Features

Abandoned cart recovery
Personalized emails
Exit-intent popups
Email marketing automation
Campaign analytics
Spin-to-win games
Sms campaigns
Landing pages
Ready-made templates
Welcome workflows
Signup forms
Automated segmentations

Email automation
Customer data sync
Segmentation options
Pop up form
Frequent synchronization

Screenshots

Omnisend Email Marketing & SMS screenshot

+ 2 more

Combidesk for Email Marketing screenshot

+ 1 more

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Pros

Packed with features making it easy to grow email lists with landing pages & popups
Hundreds of pre-made email templates, eliminating the need for coding
Personalized emails for effective abandoned cart & welcome automation workflows
24/7 email & live chat support for all users, including free plan users
Seamless integration with Shopify
Detailed metrics and analytics showing app’s impact on revenue
Extremely user-friendly for beginners
High-quality educational resources and marketing blogs
Effective customer support, frequently praised in user reviews
Includes additional features like exit-intent popups, spin-to-win, and product reviews

Custom integration with Constant Contact for enhanced email marketing capabilities
Stores comprehensive customer data (name, email, address, order history, total amount spent) for better segmentation
Synchronizes customer data to Constant Contact every 15 minutes ensuring up-to-date information
Supports email newsletters, pop-up forms, and email automation for comprehensive marketing strategies

Cons

Interface might not be the most intuitive initially
Issue reported with coupons having dark backgrounds causing date visibility problems
Reports of unapproved widgets being added to product pages affecting conversions
Perceived high increase in subscription prices
Restrictions in the free version such as inability to remove the watermark, leading to reduced professionalism
Confusing refund policy and complaints of poor handling of refunds
User complaints about non-responsive customer support, particularly regarding unresolved technical issues
Problems with the definition of 'unlimited' services causing disruptions
Complaints about being charged monthly despite low or no usage of services
Issues with SMS functionality, such as not providing dedicated toll-free numbers and delays in purchasing credits

Synchronization every 15 minutes might not be real-time enough for highly dynamic data needs
Dependency on Constant Contact might be a limitation if users prefer other email marketing platforms
Potential privacy concerns with storing extensive customer data

Launched

Mar 09, 2014

May 04, 2016

Developer

Built by Omnisend

Apps:

Average Rating:

4.7

Reviews:

6,193

Built by Combidesk

Apps:

Average Rating:

2.7

Reviews:

257

Make Your Choice

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Compare Omnisend Email Marketing & SMS vs Combidesk for Email Marketing

Omnisend Email Marketing & SMS

Combidesk for Email Marketing

Omnisend Email Marketing & SMS