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Okendo: Reviews & Loyalty

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Rivyo: Reviews & Loyalty

Product Reviews, Photos, Amazon/Aliexpress Reviews, Q&A, UGC

Okendo: Reviews & Loyalty

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Rivyo: Reviews & Loyalty

Product Reviews, Photos, Amazon/Aliexpress Reviews, Q&A, UGC

Rating

Rating

1,053 Reviews
9.3
919 Reviews
9.2

Pricing

Pricing

  • $19-$119 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $6-$19 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Product recommendation quizzes
  • Automated review collection
  • Customizable review formats
  • Unified customer profiles
  • Post-checkout referrals
  • Shopify shop integration
  • Media galleries display
  • Review rich snippets
  • Automated review collection
  • Photo review display
  • Q&a functionality
  • Review management
  • Social proof building
  • Mobile-responsive design
  • Import external reviews
  • Widgets for showcase
  • Star ratings on google
  • Custom review requests

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Pros

Pros

  • High-impact social proof with extensive range of customizable review formats
  • Acquisition of new customers through referrals and increased retention through loyalty programs
  • Opportunity to collect continuous customer insights with surveys and quizzes
  • Easy integration with online stores and platforms like Shopify
  • Unified customer profile feature for automatic data saving
  • Excellent customer support with quick response times and personalized assistance
  • Feature-rich app that enhances user experience and store growth
  • Aesthetic options and seamless review capture process
  • Consistently high customer satisfaction based on provided reviews
  • Helps merchants build trust by showcasing verified reviews and ratings, which are critical for improving conversions and sales.
  • Offers various layout options for displaying reviews, such as grids, sliders, and widgets that can be embedded on product pages, homepage, or elsewhere.
  • Includes tools for collecting reviews via email requests, photo/video reviews, and importing reviews from other platforms like Amazon/AliExpress.
  • Supports integration with Google Shopping, allowing merchants to display star ratings in Google search results, boosting visibility and click-through rates.
  • Customers can submit photo and video reviews, adding authenticity and engagement to the reviews displayed.
  • Automates review requests, follow-ups, and thank-you emails, saving merchants time and ensuring consistent engagement with customers.
  • Generates rich snippets for reviews, improving a store's search engine ranking and making listings more attractive in search results.
  • Offers competitive pricing with a free plan and affordable premium tiers, making it accessible to small and medium-sized businesses.
  • Works seamlessly with most Shopify themes and allows customization for merchants with specific design needs.

Cons

Cons

  • Pricing based on the number of orders, which may make it expensive for large businesses
  • Importing reviews can be time-consuming and requires strict adherence to templates
  • Certain desired functionalities (like creating review carousels in the theme editor) may need intervention from support/development team
  • The free plan offers basic functionalities, but advanced features like automation, photo reviews, and Google Shopping integration are restricted to paid plans.
  • Merchants cannot test different review displays or formats to find what converts best, which limits optimization opportunities.
  • While the app offers moderation options, the manual review approval process can be time-consuming for merchants with a high volume of incoming reviews.
  • Lacks advanced analytics to track the impact of reviews on sales, conversions, and customer behavior.

Launched

Launched

Jun 11, 2018
Jun 24, 2018

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

1,053

Apps:

5

Average Rating:

4.8

Reviews:

1,705

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