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O: Chat buttons & Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

O: Chat buttons & Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

Rating

Rating

267 Reviews
8
64 Reviews
7.7

Pricing

Pricing

  • Free App
  • Free Plan Available
  • 7 Days Free Trial
  • $12-$29 / Month
  • Free Plan Available

Features

Features

  • Live chat widget
  • One-click integration
  • Persistent conversions
  • Real-time conversations
  • Superior deliverability
  • Real-time messages
  • Centralized customer engagement
  • Insightful tracking data
  • Increased sales support
  • Central engagement hub
  • 24/7 customer care
  • Reach beyond website
  • Modern widget design
  • Cross-platform support (facebook, instagram, whatsapp)
  • Promotional banners
  • Lead capture forms
  • Social media buttons
  • No code changes
  • Floating contact button
  • Email message delivery
  • Coupon popups
  • Contact page creation

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Pros

Pros

  • One-click integration with multiple platforms like Facebook Messenger, WhatsApp, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, and Telegram
  • Helps increase sales conversions and generate leads
  • Improves customer support with a single live chat button
  • Customizable chat widget style, device & page targeting, and preset welcome messages
  • Effectiveness analysis of each chat channel
  • Positive user reviews highlighting excellent customer service and quick issue resolution
  • Effortlessly adds a contact form to each page, enhancing accessibility for users to contact store owners
  • Messages from the contact form are directly delivered to store owner's email, ensuring timely communication
  • Includes additional widget options such as lead capture forms, promotional banners, coupon popups, and social media buttons to boost engagement and interaction
  • Widgets can be added with one click and require no code changes, making it user-friendly for non-technical users
  • Creates a separate contact page that can be linked from navigation menus, providing multiple access points for contacting the store

Cons

Cons

  • The contact form is limited to a floating button, which may not be integrated seamlessly into a store's existing design
  • Customization options beyond the predefined widgets may be limited, potentially restricting personalization
  • Relying solely on email delivery may not offer advanced customer service features like ticket tracking or CRM integration
  • The app description suggests basic functionality that might not cater to more demanding requirements of complex e-commerce operations

Launched

Launched

Jan 19, 2016
May 29, 2013

Developer

Developer

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Apps:

1

Average Rating:

4.7

Reviews:

64

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