Compare O: Chat buttons & Contact Form vs AWIO Improved Contact Form

Name: AWIO Improved Contact Form
Brand: Awio

O: Chat buttons & Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

O: Chat buttons & Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

Rating

267 Reviews

64 Reviews

7.7

Pricing

Install App More info

Features

Live chat widget
One-click integration
Persistent conversions
Real-time conversations
Superior deliverability
Real-time messages
Centralized customer engagement
Insightful tracking data
Increased sales support
Central engagement hub
24/7 customer care
Reach beyond website
Modern widget design
Cross-platform support (facebook, instagram, whatsapp)

Promotional banners
Lead capture forms
Social media buttons
No code changes
Floating contact button
Email message delivery
Coupon popups
Contact page creation

Screenshots

O: Chat buttons & Contact Form screenshot

+ 4 more

+ 2 more

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Pros

One-click integration with multiple platforms like Facebook Messenger, WhatsApp, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, and Telegram
Helps increase sales conversions and generate leads
Improves customer support with a single live chat button
Customizable chat widget style, device & page targeting, and preset welcome messages
Effectiveness analysis of each chat channel
Positive user reviews highlighting excellent customer service and quick issue resolution

Effortlessly adds a contact form to each page, enhancing accessibility for users to contact store owners
Messages from the contact form are directly delivered to store owner's email, ensuring timely communication
Includes additional widget options such as lead capture forms, promotional banners, coupon popups, and social media buttons to boost engagement and interaction
Widgets can be added with one click and require no code changes, making it user-friendly for non-technical users
Creates a separate contact page that can be linked from navigation menus, providing multiple access points for contacting the store

Cons

The contact form is limited to a floating button, which may not be integrated seamlessly into a store's existing design
Customization options beyond the predefined widgets may be limited, potentially restricting personalization
Relying solely on email delivery may not offer advanced customer service features like ticket tracking or CRM integration
The app description suggests basic functionality that might not cater to more demanding requirements of complex e-commerce operations

Launched

Jan 19, 2016

May 29, 2013

Developer

Built by Shopify

Apps:

16573

Average Rating:

2.4

Reviews:

529,676

Built by Awio

Apps:

Average Rating:

4.7

Reviews:

Make Your Choice

Install App More info View alternatives

Compare O: Chat buttons & Contact Form vs AWIO Improved Contact Form

O: Chat buttons & Contact Form

AWIO Improved Contact Form

O: Chat buttons & Contact Form