Compare Marketing+Support on WhatsApp vs WA Order Notifications

Name: WA Order Notifications
Brand: Shopify

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

WA Order Notifications

Send automated order notifications to customer's WhatsApp.

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

WA Order Notifications

Send automated order notifications to customer's WhatsApp.

Rating

364 Reviews

5.4

68 Reviews

9.2

Pricing

Install App More info

Features

Automated messages
Abandoned cart notifications
Custom templates
Shared team inbox
Chat widget
Whatsapp campaigns
Share widget

Customizable templates
Real-time alerts
Abandoned cart recovery
Automated notifications
Order status updates

Screenshots

+ 1 more

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Pros

Provides chat widget & share widget for enhanced customer interaction
Enables sending abandoned cart reminders & order updates via WhatsApp
Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
Paid plans offer access to WhatsApp business API for more professional communication
Allows marketing campaigns and custom templates for tailored customer outreach
Supports sending WhatsApp messages at scale for broader reach
Shared team inbox feature helps manage all customer chats on WhatsApp business API
Useful for both automated and manual abandoned cart recovery
Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp

Automated order notifications keep customers updated with various order statuses such as placement, cancellation, shipping, and delivery
Customization of message notification templates allows businesses to tailor communications to their brand's voice
Real-time notifications ensure timely updates, enhancing customer satisfaction and trust
Offers both ready-made and customizable message templates for flexibility
The app includes notifications for order events, which can be edited to fit specific needs
Real-time status alerts keep the admin informed about order progress
Potential to boost sales and conversions with WhatsApp abandoned cart recovery messages

Cons

Requires paid plans to access certain advanced features like WhatsApp business API
May incur additional costs for extensive use due to reliance on WhatsApp
Managing a high volume of messages could be challenging without proper team coordination

Dependence on WhatsApp as the communication channel may limit outreach to customers not using the platform
Customization options may require some technical knowledge or expertise to fully utilize
Success of the app could be impacted by WhatsApp’s policies or restrictions on business messaging

Launched

Apr 23, 2019

Feb 11, 2024

Developer

Built by Shopify

Apps:

17534

Average Rating:

2.5

Reviews:

715,784

Built by Shopify

Apps:

17534

Average Rating:

2.5

Reviews:

715,784

Make Your Choice

Install App More info View alternatives

Compare Marketing+Support on WhatsApp vs WA Order Notifications

Marketing+Support on WhatsApp

WA Order Notifications

Marketing+Support on WhatsApp