Compare Marketing+Support on WhatsApp vs O: Chat buttons & Contact Form

Name: O: Chat buttons &amp; Contact Form
Brand: Shopify

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

O: Chat buttons & Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

O: Chat buttons & Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

Overview

What is O: Chat buttons & Contact Form?

O WhatsApp Chat Contact Form is a Shopify app that adds a WhatsApp contact button to your store, allowing customers to reach out directly via WhatsApp for inquiries or support.

Key Strengths:

Simple setup with no coding required
Floating WhatsApp button for easy access
Supports multiple languages for global stores

Rating

350 Reviews

5.6

267 Reviews

Pricing

Install App More info

Features

Automated messages
Abandoned cart notifications
Custom templates
Shared team inbox
Chat widget
Whatsapp campaigns
Share widget

Live chat widget
One-click integration
Persistent conversions
Real-time conversations
Superior deliverability
Real-time messages
Centralized customer engagement
Insightful tracking data
Increased sales support
Central engagement hub
24/7 customer care
Reach beyond website
Modern widget design
Cross-platform support (facebook, instagram, whatsapp)

Screenshots

+ 1 more

O: Chat buttons & Contact Form screenshot

+ 4 more

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Pros

Provides chat widget & share widget for enhanced customer interaction
Enables sending abandoned cart reminders & order updates via WhatsApp
Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
Paid plans offer access to WhatsApp business API for more professional communication
Allows marketing campaigns and custom templates for tailored customer outreach
Supports sending WhatsApp messages at scale for broader reach
Shared team inbox feature helps manage all customer chats on WhatsApp business API
Useful for both automated and manual abandoned cart recovery
Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp

One-click integration with multiple platforms like Facebook Messenger, WhatsApp, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, and Telegram
Helps increase sales conversions and generate leads
Improves customer support with a single live chat button
Customizable chat widget style, device & page targeting, and preset welcome messages
Effectiveness analysis of each chat channel
Positive user reviews highlighting excellent customer service and quick issue resolution

Cons

Requires paid plans to access certain advanced features like WhatsApp business API
May incur additional costs for extensive use due to reliance on WhatsApp
Managing a high volume of messages could be challenging without proper team coordination

Launched

Apr 23, 2019

Jan 19, 2016

Developer

Built by SuperLemon App

Apps:

Average Rating:

3.4

Reviews:

350

Built by Shopify

Apps:

16464

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

Install App More info View alternatives

Compare Marketing+Support on WhatsApp vs O: Chat buttons & Contact Form

Marketing+Support on WhatsApp

O: Chat buttons & Contact Form

Marketing+Support on WhatsApp