Compare Marketing+Support on WhatsApp vs Ctx: Chat + Abandoned Recovery

Name: Ctx: Chat + Abandoned Recovery
Brand: Shopify

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Ctx: Chat + Abandoned Recovery

Support on whatsapp chat & recover abandoned carts with Chatix

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Ctx: Chat + Abandoned Recovery

Support on whatsapp chat & recover abandoned carts with Chatix

Overview

What is Ctx: Chat + Abandoned Recovery?

CTX WhatsApp Chat Marketing is a Shopify app that enables store owners to integrate WhatsApp chat functionality directly into their store. It helps businesses engage customers in real-time, automate responses, and drive sales through personalized messaging.

Key Strengths:

Seamless WhatsApp integration for live chat and marketing
Automated responses and quick replies to improve efficiency
Customizable chat widgets to match store branding

Rating

363 Reviews

1.9

259 Reviews

8.1

Pricing

Install App More info

Features

Automated messages
Abandoned cart notifications
Custom templates
Shared team inbox
Chat widget
Whatsapp campaigns
Share widget

Abandoned cart recovery
Order tracking
Whatsapp chat widget
Cod verification
Shared inbox
Automated messages
Order confirmation
Review requests
Mobile app

Screenshots

+ 1 more

Ctx: Chat + Abandoned Recovery screenshot

+ 3 more

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Pros

Provides chat widget & share widget for enhanced customer interaction
Enables sending abandoned cart reminders & order updates via WhatsApp
Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
Paid plans offer access to WhatsApp business API for more professional communication
Allows marketing campaigns and custom templates for tailored customer outreach
Supports sending WhatsApp messages at scale for broader reach
Shared team inbox feature helps manage all customer chats on WhatsApp business API
Useful for both automated and manual abandoned cart recovery
Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp

Single widget with multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us
Manual & Automated WhatsApp Chat messages for various functions (eg, Abandoned Checkout Recovery, Order Confirmation)
Mobile app for manual abandoned cart recovery
WhatsApp marketing using WhatsApp Business API with ready-to-use templates and custom templates
Shared Inbox/chat panel to support and answer customer queries
Chrome Extension for Web WhatsApp to recover abandoned carts and confirm orders
User-friendly interface as highlighted in user reviews
30-day free trial period to explore features
Highly responsive and helpful dedicated support team
Hands-on support approach to solve specific customer problems

Cons

Requires paid plans to access certain advanced features like WhatsApp business API
May incur additional costs for extensive use due to reliance on WhatsApp
Managing a high volume of messages could be challenging without proper team coordination

Launched

Apr 23, 2019

Jun 08, 2015

Developer

Built by Shopify

Apps:

18026

Average Rating:

2.5

Reviews:

734,348

Built by Shopify

Apps:

18026

Average Rating:

2.5

Reviews:

734,348

Make Your Choice

Install App More info View alternatives

Compare Marketing+Support on WhatsApp vs Ctx: Chat + Abandoned Recovery

Marketing+Support on WhatsApp

Ctx: Chat + Abandoned Recovery

Marketing+Support on WhatsApp