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Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

Narvar Return and Exchange

Save sales & convert refund requests into exchanges.

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

Narvar Return and Exchange

Save sales & convert refund requests into exchanges.

Rating

Rating

330 Reviews
8.3
21 Reviews
6.1

Pricing

Pricing

  • $155-$340 / Month
  • Free Plan Available
  • Free App
  • Free Plan Available

Features

Features

  • Instant exchanges
  • Tracking
  • Customer insights
  • Logistics integration
  • Fraud protection
  • Custom rules
  • Save sales
  • Automated platform
  • Customer lifetime value
  • Shopping experience
  • Return costs optimization
  • Point of sale
  • Incentivize exchanges
  • Bonus credit
  • Shop now
  • Blocklists
  • Premium experience
  • At-home pickup
  • Self-serve returns
  • Store credit
  • Reverse logistics
  • Customizable experiences
  • Save sales
  • Retain revenue
  • Adaptable exchanges
  • Convenient returns
  • Integrate tools
  • Returns intelligence
  • Smart decisions

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Pros

Pros

  • Automated platform that enhances customer lifetime value
  • Creates a shopping experience within the returns process
  • Helps over 3,500 brands including well-known names like Princess Polly, Allbirds, and Marine Layer
  • Improves customer retention and upsell value
  • Makes returns stress-free for shoppers
  • Optimizes return costs with features like Workflows, Logistics, and Point of Sale
  • Incentivizes exchanges with Bonus Credit, Shop Now, and Instant Exchanges
  • Minimizes return fraud using Workflows, Custom Rules, and Blocklists
  • Provides premium features like at-home pickup and self-serve returns
  • Offers tracking to build customer confidence and insights to understand shopper behavior
  • Highly rated customer service and user-friendly platform
  • Helps save sales and retain revenue by converting refunds into exchanges
  • Highly customizable return and exchange experiences to fit different merchant needs
  • Provides a wide range of exchange options and store credit solutions
  • Improves customer experience with industry-leading and convenient return options
  • Enables faster return processes with the help of reverse logistics
  • Seamlessly integrates with other tools used by businesses on Shopify
  • Offers intelligence on returns to help manage complexity and make informed decisions
  • Designed specifically for Shopify merchants, ensuring better compatibility and performance

Cons

Cons

  • No free trial period mentioned to allow potential users to test the app
  • May require some initial setup and customization, which could be time-consuming for new users
  • No detailed pricing information provided up front
  • Requires integration with existing e-commerce platforms, which may present compatibility issues
  • Primary focus on Shopify merchants may limit usefulness for those on other platforms
  • Highly customizable features might come with a learning curve for new users
  • Potential integration issues with some third-party tools if not fully compatible
  • Dependency on Shopify could be a drawback for businesses planning to switch platforms in the future

Launched

Launched

May 26, 2021
Aug 30, 2021

Developer

Developer

Apps:

14196

Average Rating:

2.2

Reviews:

712,343

Apps:

14196

Average Rating:

2.2

Reviews:

712,343

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