Compare LiveChat: AI live chat by Text vs QuickCEP: Live Chat&AI Chatbot

Name: QuickCEP: Live Chat&amp;AI Chatbot
Brand: Shopify

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

QuickCEP: Live Chat&AI Chatbot

Improve Conversion Rate by QuickCEP AI Chatbots

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

QuickCEP: Live Chat&AI Chatbot

Improve Conversion Rate by QuickCEP AI Chatbots

Rating

45 Reviews

7.3

59 Reviews

7.9

Pricing

Install App More info

Features

Product recommendations
Discount codes
Order history
Pre-set messages
Cart preview
Messaging integration

Shopify integration
Real-time tracking
Ai chatbots
Omnichannel live chat
Customer data platform
Targeted campaigns

Screenshots

LiveChat: AI live chat by Text screenshot

+ 2 more

QuickCEP: Live Chat&AI Chatbot screenshot

+ 4 more

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Pros

Immediate engagement with shoppers using pre-set messages
Capability to send discount codes based on visitor behavior
Access to customer details like cart content and order history
Possibility to send product recommendations linking directly to product pages
Real-time cart preview feature
Engage shoppers with coupons, deals, and announcements
Integration with popular messaging apps like Messenger and WhatsApp

Improves operational efficiency and customer service.
24/7 AI chatbot support for instant responses.
Omnichannel live chat integrates multiple communication platforms (Instagram, Messenger, Email, WhatsApp, TikTok Shop).
Real-time customer behavior tracking for deeper insights.
Easy integration with Shopify and other platforms.
Powerful AI functions for personalized customer interactions.
Segmentation and targeting for email marketing and pop-up campaigns.
Intuitive and easy-to-use user interface.
Responsive and helpful customer support team.
Multi-language support for seamless communication with international customers.
Reduces response times and boosts customer satisfaction.
Aggregates and manages messages from various sources in real time.
Flexible and powerful CRM integration.

Cons

Potential for intrusive experience if messages are too frequent
Requires monitoring and ongoing management to maintain effectiveness
Dependence on predefined criteria which may not cover all shopper behaviors
Possibility of technical issues or glitches during integration with other apps

Frequent product updates can cause delays in accessing new functionalities.
Suggestions for more advanced email marketing features and deeper integrations.
The need for prompt synchronization of new feature updates to allow timely preparations.

Launched

Nov 29, 2017

Jan 04, 2022

Developer

Built by Shopify

Apps:

19040

Average Rating:

2.4

Reviews:

773,269

Built by Shopify

Apps:

19040

Average Rating:

2.4

Reviews:

773,269

Make Your Choice

Install App More info

Install App More info View alternatives

Compare LiveChat: AI live chat by Text vs QuickCEP: Live Chat&AI Chatbot

LiveChat: AI live chat by Text

QuickCEP: Live Chat&AI Chatbot

LiveChat: AI live chat by Text