Live Messenger vs Propane Chat: Best Shopify Apps

Name: AI Chatbot | Propane Chat
Brand: Propane Chat

Are you a Shopify store owner contemplating the best customer communication tool to enhance your business? Choosing between Live Messenger and AI Chatbot (Propane Chat) can significantly impact your customer interaction strategy. In this comprehensive comparison, we’ll explore the features, usability, integration capabilities, and overall benefits of Live Messenger and AI Chatbot, specifically designed for Shopify apps. Whether you're looking to offer real-time support or automate responses with advanced AI, this guide will help you identify the right tool to improve customer satisfaction and boost your e-commerce performance.

Live Messenger

"Customize and integrate Facebook chat on your WIX site seamlessly."

AI Chatbot | Propane Chat

"Custom AI Chatbot: Boost sales, reduce response times, integrate seamlessly with Wix."

Live Messenger

"Customize and integrate Facebook chat on your WIX site seamlessly."

AI Chatbot | Propane Chat

"Custom AI Chatbot: Boost sales, reduce response times, integrate seamlessly with Wix."

Overview

What is AI Chatbot | Propane Chat?

Propane AI Chatbot is an AI-powered chatbot for Shopify that automates customer support, answers FAQs, and assists with order tracking.

Key Strengths:

AI-driven responses for 24/7 customer support
Integration with Shopify for order and product queries
Customizable workflows to fit business needs

Rating

511 Reviews

4.9

30 Reviews

0.1

Pricing

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Features

Direct messaging
Facebook integration
Custom chat design

Seamless integration
Customizable responses
24/7 support
Real-time interaction
Self-training ai

Screenshots

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Pros

Seamless integration of Facebook Chat on WIX sites
Customization options: location, size, configuration, logo, and colors
Instant messaging: Allows direct messages from site visitors to Facebook Business Page
Easy setup by simply adding a link to the Facebook Business Page

Custom AI Chatbot for boosting sales and reducing response times
Seamless integration with the Wix ecosystem, allowing real-time monitoring and intervention
Self-training AI that can handle up to 70% of customer queries after installation
Installation is quick, taking only 5 minutes to implement
Supports hundreds of languages, making it versatile for a global audience
Offers a customizable experience with options for Chat Corrections, Training Documents, and Response Tunings
Efficient handling of FAQs to alleviate customer support pressure

Cons

Does not work on mobile phones; limited to tablets and larger screens
Users have reported functionality issues
Difficult to remove, according to user reviews

Some users have reported poor app support, experiencing slow response times
Issues with saving changes in the embedding tab as reported by users
Potential for mistakes requiring manual correction despite AI's self-training capabilities

Launched

Sep 26, 2025

Developer

Built by UTORIX

Apps:

Average Rating:

Reviews:

511

Built by Propane Chat

Apps:

Average Rating:

3.6

Reviews:

Make Your Choice

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Live Messenger vs Propane Chat: Best Shopify Apps

Live Messenger

AI Chatbot | Propane Chat

Live Messenger