Compare Live Chat by Combidesk vs RT: Social Chat, Live Chat

Name: RT: Social Chat, Live Chat
Brand: RoarTheme

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

RT: Social Chat, Live Chat

"Effortlessly chat with customers via their favorite messaging apps."

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

RT: Social Chat, Live Chat

"Effortlessly chat with customers via their favorite messaging apps."

Rating

27 Reviews

7.7

245 Reviews

7.7

Pricing

Install App More info

Features

Automatic installation
Customer information autofill
Shopping basket visibility

Screenshots

+ 1 more

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Pros

Provides fast communication with customers, enhancing customer service
Potential to boost conversion rates by assisting customers in real-time
Acts as a virtual sales representative, helping manage more sales
Enables quick and personalized service, improving customer satisfaction
Automatic installation in Shopify webshop, simplifying setup
Automatic completion of customer information during chat, increasing efficiency
Shows current products in the shopping basket in the chat dashboard, aiding in guided sales

Cons

Potential for increased workload due to managing live chats constantly
Might require staff training to effectively utilize the chat features
Chat functionality may not integrate seamlessly with all Shopify themes
Dependence on internet stability; poor connection can hamper communication
Over-reliance on chat might reduce the use of other communication channels

Launched

Oct 07, 2015

Aug 11, 2019

Developer

Built by Shopify

Apps:

25206

Average Rating:

2.3

Reviews:

810,021

Built by RoarTheme

Apps:

Average Rating:

4.5

Reviews:

628

Make Your Choice

Install App More info

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Compare Live Chat by Combidesk vs RT: Social Chat, Live Chat

Live Chat by Combidesk

RT: Social Chat, Live Chat

Live Chat by Combidesk