Compare LAI Product Reviews App vs Reputon Customer Reviews App

Name: Reputon Customer Reviews App
Brand: Reputon

LAI Product Reviews App

Import AliExpress, DSers, Amazon reviews & boost social proof

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

LAI Product Reviews App

Import AliExpress, DSers, Amazon reviews & boost social proof

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Overview

What is LAI Product Reviews App?

Lai Product Reviews is a Shopify app designed to help store owners collect and display customer reviews. It supports photo and video reviews, customizable widgets, and automated review requests.

Key Strengths:

Easy setup with no coding required
Supports photo and video reviews
Automated review request emails

What is Reputon Customer Reviews App?

Reputon is a Shopify app designed to collect and display customer reviews, helping merchants build trust and improve conversions.

Key Strengths:

Automated review requests via email
Customizable review widgets
Integration with Google Shopping

Rating

448 Reviews

8.7

922 Reviews

9.4

Pricing

Install App More info

Features

Customizable widgets
Seo enhancement
Review display options
Automated campaigns
Multi-source import
Google shopping integration

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Screenshots

+ 3 more

+ 4 more

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Pros

Highly customizable widgets to match store aesthetics
Easily import reviews from AliExpress, Amazon, DSers, and CjDropshipping
Automated email campaigns for review collection
Mobile-friendly and high-speed widgets
Integration with Google Shopping, Klaviyo, Omnisend, and PageFly
Supports various widget types: rating, grid, carousel, media gallery, pop-up
SEO tools including JSON-LD, lazy loading, and rich snippets
Positive reviews about the responsive and efficient customer support
Able to translate international reviews into English
Help with custom coding to match store's needs
Comprehensive features and seamless integration with multiple platforms
Good for enhancing customer experience

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Cons

Some users reported persistent issues with review sections disappearing intermittently
Amazon review import is limited to 100 reviews, which some users find tedious
Technical issues affecting the display of review images and star ratings on different devices
Customer support response, although quick, may not resolve issues permanently

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Launched

May 03, 2020

Sep 25, 2018

Developer

Built by Smartify Apps

Apps:

Average Rating:

4.5

Reviews:

768

Built by Reputon

Apps:

Average Rating:

4.8

Reviews:

3,243

Make Your Choice

Install App More info View alternatives

Related blog

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Compare LAI Product Reviews App vs Reputon Customer Reviews App

LAI Product Reviews App

Reputon Customer Reviews App

LAI Product Reviews App