Compare KNO Post Purchase Surveys vs Ding ‑ live chat & AI chat bot

Name: Ding ‑ kachin AI Chat bot
Brand: Shopify

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Ding ‑ kachin AI Chat bot

Boost sales with real-time AI insights on visitor purchase barriers.

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Ding ‑ kachin AI Chat bot

Boost sales with real-time AI insights on visitor purchase barriers.

Rating

86 Reviews

9.1

108 Reviews

9.1

Pricing

Install App More info

Features

Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
Targeted audiences
Benchmarking
Attribution reports
Logic flows

Conversion optimization
Multilanguage support
Real-time insights
Ai-driven surveys
Smart polling widget
Impact ranking

Screenshots

+ 3 more

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Pros

Easy-to-use interface for post-purchase surveys
Provides targeted audiences for more relevant feedback
Includes pre-built templates to simplify survey creation
Offers benchmarking to compare performance
Advanced attribution models to understand revenue impact
Utilizes zero-party data for deep customer insights
Comprehensive feedback through multi-question surveys
Enables informed marketing decisions
Quick 5-minute setup with over 30 full survey templates
Logic flows for in-depth analysis and increased engagement
Attribution reports and analyses for better understanding of ad performance
Ability to target surveys to specific customer segments using filters
Integrations with top platforms
Data dispersion via REST API

Provides real-time insights into visitor purchase barriers.
Boosts conversion rates by addressing visitors' doubts and objections.
Integrates AI to interpret survey responses, acting like a smart salesperson.
Easy to integrate and intuitive, leading to improved customer engagement.
Reduces the need for repetitive customer service inquiries, saving costs.
Customizable, with multilanguage support allowing for quick deployment.
Positive user reviews highlighting significant improvement in conversion rates.

Cons

Complexity of data analysis might require a learning curve
Integration issues with certain platforms might arise
Cost may be a factor for smaller businesses
Some users might find too many features overwhelming

High reliance on accurate AI interpretations, which may not be perfect.
Limited user reviews, all are highly positive, which may lack diverse feedback.

Launched

Oct 18, 2020

May 07, 2025

Developer

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Make Your Choice

Install App More info View alternatives

Compare KNO Post Purchase Surveys vs Ding ‑ live chat & AI chat bot

KNO Post Purchase Surveys

Ding ‑ kachin AI Chat bot

KNO Post Purchase Surveys