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Joy Loyalty Program & Rewards

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Webplanex: Rewards Wallet

Unique way to engage and encourage customers for more purchase

Joy Loyalty Program & Rewards

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Webplanex: Rewards Wallet

Unique way to engage and encourage customers for more purchase

Rating

Rating

1,483 Reviews
9.2
117 Reviews
9.2

Pricing

Pricing

  • $24.99-$499 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $9.99-$49.99 / Month
  • Free Plan Available
  • 15 Days Free Trial

Features

Features

  • App integrations
  • Discount stacking
  • Automated notifications
  • Loyalty page generator
  • Pos integration
  • Loyalty programs setup
  • Vip tiers management
  • Rewards customization
  • Referral program
  • Rewards redemption
  • Customer rewards
  • Email notifications
  • Wallet balance expiration
  • Product badges
  • Cart labels
  • Thank you customization

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Pros

Pros

  • Easy to set up loyalty programs, VIP tiers, and rewards
  • Compatible with POS systems for a seamless in-store and online experience
  • Automated email notifications and app integrations
  • Offers a wide variety of reward and discount types
  • Manageable customer tiers, points, and missions with data export/import options
  • Positive customer service experiences repeatedly praised in reviews
  • Useful customer service chat feature that provides immediate support
  • Highly customizable with options for badges, cash back, coupons, and more
  • Encourages customer engagement in store
  • Surges sales figures
  • Offers a unique and influential way to motivate repeat orders
  • Provides multiple ways to run cashback campaigns
  • 24/7 expert support available
  • Supports more than 7 ways for customer rewards programs
  • Full circle referral rewards program
  • Rewards redemption system with transaction details
  • Allows setup of rewards balance expiration and manual adjustment
  • Customization options for product badges, cart labels, email notifications, and thank you pages
  • Supports multiple reward types including cash back, coupons, custom rewards, membership perks, POS rewards, and shipping rates
  • Highly rated by users for ease of use and supportive staff
  • Effective in boosting sales and improving user engagement

Cons

Cons

  • Some features are marked as 'Coming Soon' and have not been added for a long time
  • Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
  • Limited functionality with the referral program – cannot offer points for referrals, only discounts
  • Point balance function does not work with Shopify New account type
  • Some users feel the app's abilities are minimal for a rewards program
  • Coupons under the Reward list code do not show the actual amount of the coupon
  • One user reported receiving unsolicited WhatsApp messages and emails, raising concerns about privacy and data usage
  • A user experienced a phishing scam after using the app, suspecting it might be linked to the app

Launched

Launched

Jun 27, 2021
Oct 31, 2017

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

1,483

Apps:

6

Average Rating:

4.1

Reviews:

692

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