Compare iTrack ‑ Order Tracking vs Shipway Order Tracking

Name: Shipway Order Tracking
Brand: Shipway

iTrack ‑ Order Tracking

Custom order tracker and order lookup as you wish

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

iTrack ‑ Order Tracking

Custom order tracker and order lookup as you wish

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Overview

What is Shipway Order Tracking?

Shipway is a Shopify order tracking app that focuses on post-purchase customer engagement with automated shipping notifications and delivery updates.

Key Strengths:

Automated shipping notifications
Customizable tracking pages
Multi-carrier support

Rating

22 Reviews

199 Reviews

9.1

Pricing

Install App More info

Features

Automated tracking
Fully customizable
Order lookup
Custom tracking page
Tracking control
Add delay period
Parcel panel control

Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
Handle queries

Screenshots

+ 2 more

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Pros

Highly customizable tracking page fitting your brand image
Useful for dropshipping businesses with extended delivery times
Capability to show custom shipping times to reassure customers
Supports more than 17 types of order tracking
Helps in reducing the need for after-sales customer service inquiries
User-friendly interface for easy order tracking
Highly responsive and knowledgeable customer support

Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
Includes branded order tracking page with an estimated delivery date
Features a feedback and review widget to collect customer reviews and calculate NPS score
Handles customer queries efficiently
Increases repeat purchases with product recommendations
Positive user review highlighting excellent support and satisfaction

Cons

Encourages the use of fake tracking times, which could lead to ethical concerns
May not be suitable for businesses that prioritize transparency in shipping times

Repetitive description in the application details may indicate lack of additional unique features
Limited availability of reviews to assess broader user experience and potential drawbacks
No information on integration with various eCommerce platforms beyond general D2C

Launched

May 29, 2023

Jun 14, 2016

Developer

Built by Beyond Apps

Apps:

Average Rating:

4.7

Reviews:

127

Built by Shipway

Apps:

Average Rating:

4.6

Reviews:

1,075

Make Your Choice

Install App More info

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Compare iTrack ‑ Order Tracking vs Shipway Order Tracking

iTrack ‑ Order Tracking

Shipway Order Tracking

iTrack ‑ Order Tracking