Compare Interakt ‑ WhatsApp Marketing vs TextYess

Name: TextYess
Brand: Shopify

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

TextYess

Automate customer support on WhatsApp with AI.

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

TextYess

Automate customer support on WhatsApp with AI.

Rating

180 Reviews

8.3

47 Reviews

7.9

Pricing

Install App More info

Features

Automated reminders
Order updates
Bulk campaigns
Double confirmation
Shared team inbox
Green tick
Chat widget
Auto-replies

Automated responses
Order processing
Ai-driven chat

Screenshots

Interakt ‑ WhatsApp Marketing screenshot

+ 2 more

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Pros

Automated WhatsApp reminders for abandoned carts with a checkout link
CoD double confirmation flow on WhatsApp to reduce RTOs
Automated WhatsApp confirmations for order placement, shipment, and cancellation
WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
Auto-replies configuration for answering customer FAQs on WhatsApp
Bulk WhatsApp campaigns for product announcements and discounts
Shared team inbox for better management of incoming customer chats
Option to obtain a WhatsApp Green Tick for improved credibility

24/7 real-time responses to customer inquiries
Automates order status updates, product suggestions, and provides checkout links
Trained on the entire product catalog and FAQs, enhancing the specificity and accuracy of responses
Proactively engages with customers during key moments such as abandoned checkouts and post-purchase follow-ups
Enables targeted WhatsApp marketing campaigns with a single click
Supports all languages, broadening customer reach
Quick setup process (up and running within 5 minutes) without needing technical skills

Cons

Issues with prolonged billing even after service migration
Poor customer support as indicated by users
Complex platform not easy to use
Lack of options for retargeting abandoned carts or sending order notifications
Potential for being a waste of money and time as expressed by some users

Dependence on AI may lead to occasional inaccuracies in responses
Limited customization options for businesses with unique requirements
Potential language translation issues for complex queries
Privacy concerns regarding customer data and information being handled by AI

Launched

Jul 13, 2021

Sep 13, 2023

Developer

Built by Shopify

Apps:

18207

Average Rating:

2.5

Reviews:

744,644

Built by Shopify

Apps:

18207

Average Rating:

2.5

Reviews:

744,644

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Interakt ‑ WhatsApp Marketing vs TextYess

Interakt ‑ WhatsApp Marketing

TextYess

Interakt ‑ WhatsApp Marketing