Compare Influence ‑ Loyalty & Referral vs Customer.guru Net Promoter NPS

Name: Customer.guru Net Promoter NPS
Brand: Shopify

Influence: Loyalty & Referral

Your all-in-one solution for loyalty, referrals & affiliates

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Influence: Loyalty & Referral

Your all-in-one solution for loyalty, referrals & affiliates

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Rating

30 Reviews

7.1

64 Reviews

7.6

Pricing

Install App More info

Features

Customer referrals
Affiliate management
Point rewards system
Custom loyalty tiers
Digital stampcard

Quick installation
Embed testimonials
Segmented satisfaction tracking
Product-based satisfaction analysis
Time-specific feedback
Order-frequency insights
Geographic feedback analysis
Trend discovery
Increased survey responses

Screenshots

+ 4 more

Customer.guru Net Promoter NPS screenshot

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Pros

All-in-one solution for loyalty, referrals, and affiliate programs
Easy to implement and customize with a simple structure
Offers a points reward system, customizable loyalty tiers, and referral capabilities
Allows for management of affiliates, improving customer retention
Inclusion of a digital 'StampCard' to encourage repeat purchases
Positive feedback on effective customer support and availability of setup guides
Ability to assign points to individual customers and analyze performance through dashboard

Quick installation process taking only 30 seconds
Increased survey response rates due to smart follow-ups
Ability to embed testimonials and reviews for better visibility
Offers detailed insights into customer satisfaction based on various factors like product ordered and purchase date
Helps discover trends in customer opinions

Cons

Limited information on specific integration capabilities with other platforms
No mention of pricing details or potential costs associated with advanced features

Limited to Net Promoter Score (NPS) surveys, may not offer other types of customer feedback options
Some potential users might find the features too basic or not sufficiently customizable for their needs

Launched

Dec 19, 2021

Aug 30, 2016

Developer

Built by Reviews.io

Apps:

Average Rating:

4.5

Reviews:

734

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

Install App More info

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Compare Influence ‑ Loyalty & Referral vs Customer.guru Net Promoter NPS

Influence: Loyalty & Referral

Customer.guru Net Promoter NPS

Influence: Loyalty & Referral