Hulk vs Shipway: Best Order Tracking for Shopify

Name: Shipway Order Tracking
Brand: Shipway

Are you looking to enhance your Shopify store with an efficient order tracking system and wondering whether Hulk Order Status Tracker or Shipway Order Tracking is the better choice? In this comprehensive comparison, we delve into the features, usability, and benefits of both Shopify apps, helping you determine which one best aligns with your business needs. From ease of integration to customer support and pricing options, this guide will assist you in choosing the most suitable app to improve customer satisfaction and streamline your order tracking process. Whether you're a new Shopify store owner or looking to upgrade your existing system, this analysis will provide the insights needed to make an informed decision.

Hulk Order Status Tracker

Track orders & parcels with order tracking email alerts & EDD.

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Hulk Order Status Tracker

Track orders & parcels with order tracking email alerts & EDD.

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Overview

What is Shipway Order Tracking?

Shipway is a Shopify order tracking app that focuses on post-purchase customer engagement with automated shipping notifications and delivery updates.

Key Strengths:

Automated shipping notifications
Customizable tracking pages
Multi-carrier support

Rating

34 Reviews

9.1

65 Reviews

7.1

Pricing

Install App More info

Features

Google maps integration
Estimated delivery date
Shipping status alerts
Supports 1,300+ carriers
Mobile-friendly status page
Unlimited order lookup
Personalized email/sms alerts
Seo optimized updates

Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
Handle queries

Screenshots

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Pros

Supports over 1,300+ global carriers including USPS, Royal Mail, and YunExpress
Customizable shipping status alerts to set preferred delivery notifications
Google Maps integration provides a visual representation of the shipment journey
Mobile-friendly order status page accessible from anywhere at any time
Unlimited order lookups and synchronization of the last 60 days of orders
Send personalized emails/SMS for shipping status tracking events via Klaviyo
Accurate order tracking status and package updates
Automatically provides an estimated delivery date (EDD) along with order status
SEO optimized auto-translated shipment updates on the tracking page

Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
Includes branded order tracking page with an estimated delivery date
Features a feedback and review widget to collect customer reviews and calculate NPS score
Handles customer queries efficiently
Increases repeat purchases with product recommendations
Positive user review highlighting excellent support and satisfaction

Cons

Dependence on integration with Klaviyo for personalized emails/SMS might limit flexibility
No mention of direct customer support channels in the description
Requires continuous updates and maintenance to ensure compatibility with all 1,300+ supported carriers
Potential complexity in setting up and customizing notifications for different carriers

Repetitive description in the application details may indicate lack of additional unique features
Limited availability of reviews to assess broader user experience and potential drawbacks
No information on integration with various eCommerce platforms beyond general D2C

Launched

Aug 25, 2019

Jun 14, 2016

Developer

Built by HulkApps

Apps:

Average Rating:

4.7

Reviews:

3,561

Built by Shipway

Apps:

Average Rating:

4.4

Reviews:

453

Make Your Choice

Install App More info

Install App More info View alternatives

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