Compare Hulk Order Status Tracker vs Hulk NPS Post Purchase Survey

Name: Hulk NPS Post Purchase Survey
Brand: HulkApps

Hulk Order Status Tracker

Track orders & parcels with order tracking email alerts & EDD.

Hulk NPS Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Hulk Order Status Tracker

Track orders & parcels with order tracking email alerts & EDD.

Hulk NPS Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Rating

30 Reviews

5.4

68 Reviews

7.9

Pricing

Install App More info

Features

Google maps integration
Estimated delivery date
Shipping status alerts
Supports 1,300+ carriers
Mobile-friendly status page
Unlimited order lookup
Personalized email/sms alerts
Seo optimized updates

Exit surveys
Analytics dashboard
Custom surveys creation
Net promoter score measurement
Checkout and product surveys
Embed in thank you page
Conditional logic surveys

Screenshots

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Hulk NPS Post Purchase Survey screenshot

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Pros

Supports over 1,300+ global carriers including USPS, Royal Mail, and YunExpress
Customizable shipping status alerts to set preferred delivery notifications
Google Maps integration provides a visual representation of the shipment journey
Mobile-friendly order status page accessible from anywhere at any time
Unlimited order lookups and synchronization of the last 60 days of orders
Send personalized emails/SMS for shipping status tracking events via Klaviyo
Accurate order tracking status and package updates
Automatically provides an estimated delivery date (EDD) along with order status
SEO optimized auto-translated shipment updates on the tracking page

Effortless creation of custom surveys including checkout surveys, product surveys, and exit surveys
Helps in measuring net promoter score and gaining insights into customer experiences
Designed to improve customer satisfaction and loyalty
One-click installation for ease of use
Quickly gather valuable insights in under 30 seconds
Post purchase survey can be embedded into the Thank You page to boost response rates
Comprehensive analytics dashboard for prompt action on feedback
Supports dynamic surveys with the Conditional Logic feature

Cons

Dependence on integration with Klaviyo for personalized emails/SMS might limit flexibility
No mention of direct customer support channels in the description
Requires continuous updates and maintenance to ensure compatibility with all 1,300+ supported carriers
Potential complexity in setting up and customizing notifications for different carriers

Limited customization options for survey templates
May require a steep learning curve for first-time users
Potential for low response rates if not effectively embedded
Could be less effective for small businesses with fewer customers
Dependence on customer willingness to provide feedback

Launched

Aug 25, 2019

Aug 28, 2019

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by HulkApps

Apps:

Average Rating:

4.8

Reviews:

1,795

Make Your Choice

Install App More info

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Compare Hulk Order Status Tracker vs Hulk NPS Post Purchase Survey

Hulk Order Status Tracker

Hulk NPS Post Purchase Survey

Hulk Order Status Tracker