Compare Hextom: WhatsApp, SMS & Push vs Zoko

Name: Zoko
Brand: Shopify

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

Zoko

Unleash ChatGPT inside your WhatsApp business number!

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

Zoko

Unleash ChatGPT inside your WhatsApp business number!

Overview

What is Hextom: WhatsApp, SMS & Push?

Hextom WhatsApp SMS & Push is a Shopify app that enables merchants to engage customers via WhatsApp, SMS, and push notifications. It helps automate marketing, order updates, and customer support.

Key Strengths:

Multi-channel messaging (WhatsApp, SMS, push notifications)
Automated order and shipping alerts
Customizable templates for marketing campaigns

What is Zoko?

Zoko WhatsApp CRM is a Shopify app designed to streamline customer communication and sales via WhatsApp. It offers live chat, automation, and CRM tools to enhance engagement and support.

Key Strengths:

Seamless WhatsApp integration for sales and support
Automated responses and chatbot functionality
Built-in CRM for managing customer interactions

Rating

287 Reviews

8.5

259 Reviews

8.1

Pricing

Install App More info

Features

Customizable popups
Abandoned cart recovery
Whatsapp marketing
Sms marketing
Web push marketing
Checkout automations
Back-in-stock alerts
Price-drop alerts
Smart balancing algorithm
Multi-channel campaigns
Automated reminders

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation
Template messaging

Screenshots

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Pros

All-in-one platform includes WhatsApp, SMS, and Web Push marketing channels
Easily create customizable popups to grow subscriber lists
Create multi-channel campaigns in minutes
Automated recovery of abandoned carts, checkout, and browser
Automated notifications for back-in-stock and price-drop alerts
Smart balancing algorithm ensures messages are delivered through the optimal channel, preventing duplicates
Highly rated by users for ease of use and effective customer support

Comprehensive platform for sales, marketing, and customer support on WhatsApp
Allows bulk WhatsApp messaging, broadcasts, and template messages
No-code builder for creating chatbots
Single team inbox for managing customer queries
Integration with ChatGPT for order collection inside WhatsApp
Syncs Shopify catalog with WhatsApp business account
Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
Supports broadcasts and dynamic segments for targeted marketing
Includes features like chatbots, notifications, and cart recovery
Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

Cons

No specific cons mentioned in the description or review
Potential learning curve for beginners unfamiliar with multi-channel marketing platforms
Dependence on the availability and performance of multiple communication channels (WhatsApp, SMS, Web Push)

Requires an official WhatsApp API account for usage
Limited user reviews available for more comprehensive feedback
Potential learning curve for teams new to WhatsApp business tools

Launched

Sep 25, 2018

Dec 07, 2020

Developer

Built by Shopify

Apps:

17859

Average Rating:

2.5

Reviews:

728,940

Built by Shopify

Apps:

17859

Average Rating:

2.5

Reviews:

728,940

Make Your Choice

Install App More info View alternatives

Compare Hextom: WhatsApp, SMS & Push vs Zoko

Hextom: WhatsApp, SMS & Push

Zoko

Hextom: WhatsApp, SMS & Push