Compare Hextom: WhatsApp, SMS & Push vs TextYess

Name: TextYess
Brand: Shopify

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

TextYess

Automate customer support on WhatsApp with AI.

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

TextYess

Automate customer support on WhatsApp with AI.

Rating

301 Reviews

8.6

47 Reviews

7.9

Pricing

Install App More info

Features

Customizable popups
Abandoned cart recovery
Whatsapp marketing
Sms marketing
Web push marketing
Checkout automations
Back-in-stock alerts
Price-drop alerts
Smart balancing algorithm
Multi-channel campaigns
Automated reminders

Automated responses
Order processing
Ai-driven chat

Screenshots

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Pros

All-in-one platform includes WhatsApp, SMS, and Web Push marketing channels
Easily create customizable popups to grow subscriber lists
Create multi-channel campaigns in minutes
Automated recovery of abandoned carts, checkout, and browser
Automated notifications for back-in-stock and price-drop alerts
Smart balancing algorithm ensures messages are delivered through the optimal channel, preventing duplicates
Highly rated by users for ease of use and effective customer support

24/7 real-time responses to customer inquiries
Automates order status updates, product suggestions, and provides checkout links
Trained on the entire product catalog and FAQs, enhancing the specificity and accuracy of responses
Proactively engages with customers during key moments such as abandoned checkouts and post-purchase follow-ups
Enables targeted WhatsApp marketing campaigns with a single click
Supports all languages, broadening customer reach
Quick setup process (up and running within 5 minutes) without needing technical skills

Cons

No specific cons mentioned in the description or review
Potential learning curve for beginners unfamiliar with multi-channel marketing platforms
Dependence on the availability and performance of multiple communication channels (WhatsApp, SMS, Web Push)

Dependence on AI may lead to occasional inaccuracies in responses
Limited customization options for businesses with unique requirements
Potential language translation issues for complex queries
Privacy concerns regarding customer data and information being handled by AI

Launched

Sep 25, 2018

Sep 13, 2023

Developer

Built by Shopify

Apps:

18248

Average Rating:

2.5

Reviews:

747,217

Built by Shopify

Apps:

18248

Average Rating:

2.5

Reviews:

747,217

Make Your Choice

Install App More info View alternatives

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Compare Hextom: WhatsApp, SMS & Push vs TextYess

Hextom: WhatsApp, SMS & Push

TextYess

Hextom: WhatsApp, SMS & Push