Compare Hextom: WhatsApp, SMS & Push vs Marketing+Support on WhatsApp

Name: Marketing+Support on WhatsApp
Brand: Shopify

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Rating

311 Reviews

8.5

1,075 Reviews

6.1

Pricing

Install App More info

Features

Customizable popups
Abandoned cart recovery
Whatsapp marketing
Sms marketing
Web push marketing
Checkout automations
Back-in-stock alerts
Price-drop alerts
Smart balancing algorithm
Multi-channel campaigns
Automated reminders

Automated messages
Abandoned cart notifications
Custom templates
Shared team inbox
Chat widget
Whatsapp campaigns
Share widget

Screenshots

+ 3 more

+ 1 more

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Pros

All-in-one platform includes WhatsApp, SMS, and Web Push marketing channels
Easily create customizable popups to grow subscriber lists
Create multi-channel campaigns in minutes
Automated recovery of abandoned carts, checkout, and browser
Automated notifications for back-in-stock and price-drop alerts
Smart balancing algorithm ensures messages are delivered through the optimal channel, preventing duplicates
Highly rated by users for ease of use and effective customer support

Provides chat widget & share widget for enhanced customer interaction
Enables sending abandoned cart reminders & order updates via WhatsApp
Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
Paid plans offer access to WhatsApp business API for more professional communication
Allows marketing campaigns and custom templates for tailored customer outreach
Supports sending WhatsApp messages at scale for broader reach
Shared team inbox feature helps manage all customer chats on WhatsApp business API
Useful for both automated and manual abandoned cart recovery
Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp

Cons

No specific cons mentioned in the description or review
Potential learning curve for beginners unfamiliar with multi-channel marketing platforms
Dependence on the availability and performance of multiple communication channels (WhatsApp, SMS, Web Push)

Requires paid plans to access certain advanced features like WhatsApp business API
May incur additional costs for extensive use due to reliance on WhatsApp
Managing a high volume of messages could be challenging without proper team coordination

Launched

Sep 25, 2018

Apr 23, 2019

Developer

Built by Hextom

Apps:

Average Rating:

4.8

Reviews:

11,991

Built by Shopify

Apps:

1486

Average Rating:

2.9

Reviews:

43,171

Make Your Choice

Install App More info View alternatives

Compare Hextom: WhatsApp, SMS & Push vs Marketing+Support on WhatsApp

Hextom: WhatsApp, SMS & Push

Marketing+Support on WhatsApp

Hextom: WhatsApp, SMS & Push