Compare Hextom: WhatsApp, SMS & Push vs Ctx: Chat + Abandoned Recovery

Name: Ctx: Chat + Abandoned Recovery
Brand: Shopify

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

Ctx: Chat + Abandoned Recovery

Support on whatsapp chat & recover abandoned carts with Chatix

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

Ctx: Chat + Abandoned Recovery

Support on whatsapp chat & recover abandoned carts with Chatix

Overview

What is Hextom: WhatsApp, SMS & Push?

Hextom WhatsApp SMS & Push is a Shopify app that enables merchants to engage customers via WhatsApp, SMS, and push notifications. It helps automate marketing, order updates, and customer support.

Key Strengths:

Multi-channel messaging (WhatsApp, SMS, push notifications)
Automated order and shipping alerts
Customizable templates for marketing campaigns

What is Ctx: Chat + Abandoned Recovery?

CTX WhatsApp Chat Marketing is a Shopify app that enables store owners to integrate WhatsApp chat functionality directly into their store. It helps businesses engage customers in real-time, automate responses, and drive sales through personalized messaging.

Key Strengths:

Seamless WhatsApp integration for live chat and marketing
Automated responses and quick replies to improve efficiency
Customizable chat widgets to match store branding

Rating

291 Reviews

8.5

259 Reviews

8.1

Pricing

Install App More info

Features

Customizable popups
Abandoned cart recovery
Whatsapp marketing
Sms marketing
Web push marketing
Checkout automations
Back-in-stock alerts
Price-drop alerts
Smart balancing algorithm
Multi-channel campaigns
Automated reminders

Abandoned cart recovery
Order tracking
Whatsapp chat widget
Cod verification
Shared inbox
Automated messages
Order confirmation
Review requests
Mobile app

Screenshots

+ 3 more

Ctx: Chat + Abandoned Recovery screenshot

+ 3 more

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Pros

All-in-one platform includes WhatsApp, SMS, and Web Push marketing channels
Easily create customizable popups to grow subscriber lists
Create multi-channel campaigns in minutes
Automated recovery of abandoned carts, checkout, and browser
Automated notifications for back-in-stock and price-drop alerts
Smart balancing algorithm ensures messages are delivered through the optimal channel, preventing duplicates
Highly rated by users for ease of use and effective customer support

Single widget with multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us
Manual & Automated WhatsApp Chat messages for various functions (eg, Abandoned Checkout Recovery, Order Confirmation)
Mobile app for manual abandoned cart recovery
WhatsApp marketing using WhatsApp Business API with ready-to-use templates and custom templates
Shared Inbox/chat panel to support and answer customer queries
Chrome Extension for Web WhatsApp to recover abandoned carts and confirm orders
User-friendly interface as highlighted in user reviews
30-day free trial period to explore features
Highly responsive and helpful dedicated support team
Hands-on support approach to solve specific customer problems

Cons

No specific cons mentioned in the description or review
Potential learning curve for beginners unfamiliar with multi-channel marketing platforms
Dependence on the availability and performance of multiple communication channels (WhatsApp, SMS, Web Push)

Launched

Sep 25, 2018

Jun 08, 2015

Developer

Built by Shopify

Apps:

18003

Average Rating:

2.5

Reviews:

734,206

Built by Shopify

Apps:

18003

Average Rating:

2.5

Reviews:

734,206

Make Your Choice

Install App More info View alternatives

Compare Hextom: WhatsApp, SMS & Push vs Ctx: Chat + Abandoned Recovery

Hextom: WhatsApp, SMS & Push

Ctx: Chat + Abandoned Recovery

Hextom: WhatsApp, SMS & Push