Compare Gobot ‑ AI Chatbot + Quiz vs Zipchat AI Chat & AI Chatbot

Name: Zipchat AI Chat &amp; AI Chatbot
Brand: Shopify

Gobot ‑ AI Chatbot + Quiz

Convert more & automate support with an AI chatbot & shop quiz

Zipchat AI Chat & AI Chatbot

Increase Sales & Automate Customer Service with GPT4 AI Chat

Gobot ‑ AI Chatbot + Quiz

Convert more & automate support with an AI chatbot & shop quiz

Zipchat AI Chat & AI Chatbot

Increase Sales & Automate Customer Service with GPT4 AI Chat

Rating

20 Reviews

1.9

128 Reviews

8.3

Pricing

Install App More info

Features

Customizable design
Product recommendations
Ai guided quizzes
Support automation
Opt-in collection
Klaviyo integration

Multi-language support
Quick setup
Product recommendations
Order tracking
Proactive engagement
Upsell & cross-sell
Reduce refunds
Automated support
Self-training ai

Screenshots

+ 3 more

+ 7 more

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Pros

Helps Shopify stores convert more shoppers and reduce support burden
Utilizes guided selling quizzes to make spot-on recommendations
Personalizes shopping experience using AI
Automates repetitive support tasks with AI-powered chatbots
Improves customer satisfaction and reduces response times
Guides shoppers to the right products through AI Guided Shopping Quizzes
Robust product recommendation logic surpasses basic quizzes
Collects opt-ins and integrates quiz answer data with Klaviyo
Design is fully customizable, including the option to use custom CSS

Proactively engages visitors to understand their needs, handle objections, and answer questions
Recommends products, upsells, and cross-sells, effectively increasing conversion rates and reducing refunds
Self-trains and goes live in minutes, with the ability to adapt to your brand voice and style
Supports 95 languages, making it ideal for a global audience
Functions as an emphatic AI Support Chat, automating support and ticketing
Simple and straightforward setup with built-in design and customization tools
Seamless integration and ease of use
Enhances customer service with responsive, personalized interactions that reflect your brand
Deployable in less than 5 minutes, including AI training
Reduces support requests, decreasing operational costs

Cons

Integration and customization might require technical skills or expertise
Depending on AI accuracy, recommendations and support could sometimes be off-target
Potential reliance on AI could reduce the human touch in customer interactions
Complexity of setup may be challenging for small businesses or those with limited resources
No mention of multilingual support, which could be a limitation for international stores

Limited information on long-term performance and stability
Possible dependency on the app for customer interactions, which might require continuous oversight to maintain quality
Initial cost and subscription fees could be a barrier for small businesses

Launched

Aug 02, 2017

May 22, 2023

Developer

Built by Shopify

Apps:

19288

Average Rating:

2.4

Reviews:

795,490

Built by Shopify

Apps:

19288

Average Rating:

2.4

Reviews:

795,490

Make Your Choice

Install App More info

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Compare Gobot ‑ AI Chatbot + Quiz vs Zipchat AI Chat & AI Chatbot

Gobot ‑ AI Chatbot + Quiz

Zipchat AI Chat & AI Chatbot

Gobot ‑ AI Chatbot + Quiz