Compare Formilla Live Chat vs Elfsight WhatsApp Chat

Name: Elfsight WhatsApp Chat
Brand: Elfsight

Formilla Live Chat

"Engage visitors instantly using Formilla's real-time live chat solution."

Elfsight WhatsApp Chat

Enhance user engagement with customizable, automated WhatsApp chat integration.

Formilla Live Chat

"Engage visitors instantly using Formilla's real-time live chat solution."

Elfsight WhatsApp Chat

Enhance user engagement with customizable, automated WhatsApp chat integration.

Overview

What is Elfsight WhatsApp Chat?

Elfsight WhatsApp Chat is a widget that integrates WhatsApp messaging directly into your Shopify store, enabling real-time customer communication.

Key Strengths:

Easy setup with no coding required
Supports WhatsApp’s familiar interface for seamless customer interaction
Customizable design to match your store’s branding

Rating

177 Reviews

7.2

77 Reviews

3.6

Pricing

Add to Site More info

Features

Real-time visitor tracking
Instant installation
Boost customer engagement
Mobile chat support
Automatic message sending

Automated triggers
Customizable integration
Floating or embedded
Welcome message
Visitor targeting
Logo and caption

Screenshots

+ 1 more

+ 2 more

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Pros

Installs instantly, allowing for immediate use and engagement with visitors
Provides real-time visitor tracking features, helping to know who is on the website and their actions
Available on iPhone and Android, enabling mobile chat support and receiving push notifications
Automatic chat messaging features to encourage visitor interaction and improve sales opportunities
Enhances customer support and engagement, which can lead to increased customer loyalty

Customizable chat options with floating or embedded positions enhance user engagement
Ability to write a personalized welcome message and add a photo for a personalized touch
Automated chat-start triggers can open the chat window and increase engagement
Versatile display settings allow chat to be shown on all or selected web pages
Option to filter out pages for chat display to target specific audiences
Includes features to add a company logo and caption text for branding purposes
Positive user feedback highlights the supportive and responsive customer service

Cons

Real-time visitor tracking might raise privacy concerns among some users
Initial setup might be straightforward, but customizing or managing the app could require a learning curve
Mobile push notifications may lead to information overload if not managed properly
Automatic messages might be perceived as intrusive by some visitors if not configured properly

The description does not mention any potential drawbacks such as load time or compatibility issues
Limited information on data privacy and how customer conversations are handled

Launched

Jun 28, 2025

Developer

Built by Formilla.com

Apps:

Average Rating:

4.4

Reviews:

177

Built by Elfsight

Apps:

Average Rating:

1.9

Reviews:

449

Make Your Choice

Add to Site More info View alternatives

Compare Formilla Live Chat vs Elfsight WhatsApp Chat

Formilla Live Chat

Elfsight WhatsApp Chat

Formilla Live Chat