Compare Fera Product Reviews App vs Trustpilot Reviews

Name: Trustpilot Reviews
Brand: Trustpilot

Fera Product Reviews App

Collect photo and video reviews. Amazon & AliExpress importer.

Trustpilot Reviews

Turn real customer reviews into traffic, sales, and loyalty.

Fera Product Reviews App

Collect photo and video reviews. Amazon & AliExpress importer.

Trustpilot Reviews

Turn real customer reviews into traffic, sales, and loyalty.

Rating

2,171 Reviews

8.4

108 Reviews

2.7

Pricing

Install App More info

Features

Review display options
Review collection methods
Automatic review requests
Customizable review widgets
Photo and video reviews
Review importation

Google seller ratings
Automated review invitations
Drag-and-drop widgets

Screenshots

+ 8 more

+ 2 more

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Pros

Collects photo and video reviews, enhancing customer trust
Capability to import reviews from major platforms like Amazon, AliExpress, Google, Etsy, and Trustpilot
Automatic review request emails post-purchase enhance review collection
Complete customization options for review widgets to match the website's aesthetics
Google Search and Google Shopping integration for displaying reviews and ratings
Features to reward customer reviews with discounts, points, and cash-back incentives
Excellent customer support, frequently praised by users
User-friendly and easy to set up, even for non-tech-savvy individuals
Helps in significantly increasing the number of orders for stores
Affordable pricing with good value for money
Fast synchronization with Shopify and other plugins

Helps expand brand's reach by building an online presence where shoppers research purchases
Attracts new customers by showcasing reviews across site and marketing materials
Increases customer retention and maximizes lifetime value by discovering trends in customer reviews
Automates collection of service and product reviews with review invitations
Features drag-and-drop review widgets to add social proof at key conversion points
Can potentially increase CTR on Google Ads with reviews that count towards Google Seller Ratings

Cons

Difficulty in managing multilingual email campaigns
Some users report challenges in splitting Amazon variances within Shopify

Customers have reported issues with legitimate reviews being removed
Significantly high pricing ($259/month) is prohibitive for small businesses
Removal of the free widget that displayed review scores
Many users find the additional features not useful or worth the cost
Reports of fake/non-genuine reviews not being thoroughly investigated
Technical issues with app functionality and lack of responsive customer support
Unauthorized addition of badges to websites and poor customer service

Launched

Jun 21, 2017

Jul 13, 2021

Developer

Built by Fera Commerce Inc

Apps:

Average Rating:

4.8

Reviews:

2,171

Built by Trustpilot

Apps:

Average Rating:

1.6

Reviews:

108

Make Your Choice

Install App More info View alternatives

Related blog

20 Best Product Review Apps for Shopify to Boost Trust in 2025

Compare Fera Product Reviews App vs Trustpilot Reviews

Fera Product Reviews App

Trustpilot Reviews

Fera Product Reviews App