Compare Fastr: SMS & Email Marketing vs Email & SMS Marketing: Forward

Name: Email &amp; SMS Marketing: Forward
Brand: Shopify

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Rating

59 Reviews

7.1

24 Reviews

8.2

Pricing

Install App More info

Features

Simple setup
Multi-channel reminders
Automated sms reminders
Email marketing
Web push notifications
Abandonment protection
Browse abandonment push
Re-engagement tools
Sms bump nudges
Checkout boost
Template-based flows

Pre-built templates
Drag-and-drop editor
Campaign analytics
Sms campaigns
Email promotions
Customizable automations
Deliverability meter

Screenshots

+ 1 more

Email & SMS Marketing: Forward screenshot

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Pros

Easy setup and intuitive interface, making it accessible even for non-technical users
Comprehensive multi-channel cart recovery strategy including SMS, email, and push notifications
Highly effective in recovering lost sales, with significant boosts in open and response rates for SMS
Exceptional customer support praised for being prompt, helpful, and personalized (specifically mentioning team members like Patrick and David)
Offers automated SMS cart reminders, reducing manual work and increasing efficiency
Simple to configure and start using with helpful templates and flows
Proactive support, ensuring smooth operation and tackling issues before they arise

Powerful segmentation engine for targeted marketing
Customizable automations for better campaign management
Easy-to-use drag-and-drop design editor
Prebuilt templates to speed up campaign creation
Detailed campaign analytics for performance tracking
24x7 support with dedicated success managers
No limit on the number of contacts; pay for usage only
Features for email/SMS automations like Abandoned Cart, Welcome, Upsell/Cross-sell emails
Segmentation based on order history, geography, and campaign behavior
Deliverability Meter to ensure emails land in inboxes

Cons

Some users reported unauthorized charges and hidden fees, leading to accusations of being scammed
Issues with billing transparency and unexpected fees, which have been blamed on Shopify API problems
Negative reviews highlight non-responsive or inconsistent customer support in resolving billing disputes
Trust issues due to the discrepancies between the app's advertised features and actual billing practices

Potential issues with initial setup or connection to platforms like Shopify, as mentioned in the review
Support response time can be slow or lacking, as evidenced by the user experience in the review

Launched

Aug 12, 2020

Jan 12, 2023

Developer

Built by I SELL FOR YOU CALL CENTER LLC

Apps:

Average Rating:

4.3

Reviews:

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

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Compare Fastr: SMS & Email Marketing vs Email & SMS Marketing: Forward

Fastr: SMS & Email Marketing

Email & SMS Marketing: Forward

Fastr: SMS & Email Marketing