Compare Extend Product Protection vs InsureShield Package Protect

Name: InsureShield Package Protect
Brand: UPS Capital Insurance Agency Inc.

Extend Post‑Purchase Solutions

Grow revenue and loyalty with product and shipping protection.

InsureShield Package Protect

All carrier shipping protection including at checkout

Extend Post‑Purchase Solutions

Grow revenue and loyalty with product and shipping protection.

InsureShield Package Protect

All carrier shipping protection including at checkout

Rating

21 Reviews

7.1

48 Reviews

6.4

Pricing

Install App More info

Features

Generate incremental revenue
Product and shipping protection
Fast claim process
Boost profit margins
Tailored protection programs

Multi-carrier coverage
Checkout cart protection
Fast claim payments
Automated coverage rules
24/7 claim tracking

Screenshots

Extend Post‑Purchase Solutions screenshot

+ 2 more

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Pros

Generates incremental revenue that boosts the bottom line
Improves profit margins on every transaction
Enhances customer experience by protecting customers from damage and loss
Creates long-term brand loyalty and repeat buyers with fast and easy resolutions
Offers tailored programs that fit specific industries and product lines
Processes 98% of claims in 90 seconds or less, leading to high customer satisfaction
Operates at zero cost to the business, resulting in pure profit

Comprehensive package protection against damage, loss, and theft
Pay-as-you-go model offers flexibility
Ability to set rules for automatic order coverage based on value, SKU, or location
Customers can elect to add protection at checkout, enhancing their purchasing experience
Claims are typically paid in a matter of days, contributing to customer satisfaction through fast refunds or reorders
24/7 tracking of claims with an online portal for easy invoice payment
Dedicated support for shipping protection and claims questions

Cons

Dependence on third-party service which may introduce potential reliability issues
Customer reliance on the app for protection can reduce the perceived responsibility of the business for damaged or lost products
Potential complexity in integrating app features with existing systems
Lack of detailed feedback from a wide user base on long-term performance due to the general nature of provided reviews

Potential for rapid increase in insurance rates without warning after filing claims
No flexibility or negotiation in bringing down increased rates
Insurance charges might be applied to the full MSRP value even if the product was bought at a discount or on sale
Some users experienced minor bumps with the app initially

Launched

Nov 17, 2021

Jan 20, 2021

Developer

Built by Extend

Apps:

Average Rating:

4.3

Reviews:

Built by UPS Capital Insurance Agency Inc.

Apps:

Average Rating:

3.9

Reviews:

Make Your Choice

Install App More info

Compare Extend Product Protection vs InsureShield Package Protect

Extend Post‑Purchase Solutions

InsureShield Package Protect

Extend Post‑Purchase Solutions