Envia vs iThink Logistics: Best Shopify Shipping App

Name: iThink Logistics
Brand: iThink Logistics

Are you a Shopify merchant trying to decide between Envia Shipping and Fulfillment and iThink Logistics for your e-commerce needs? In this comprehensive comparison, we'll closely examine these two popular Shopify shipping apps, focusing on their features, pricing, ease of integration, customer support, and overall user experience. Whether you're just starting out or looking to optimize your established store's fulfillment process, this guide aims to provide you with the insights necessary to make an informed decision and streamline your logistics operations, ultimately enhancing customer satisfaction and boosting sales.

Envia Shipping and Fulfillment

Rapidly create domestic and international shipping labels

iThink Logistics

E-commerce shipping solution in India

Envia Shipping and Fulfillment

Rapidly create domestic and international shipping labels

iThink Logistics

E-commerce shipping solution in India

Rating

608 Reviews

8.8

132 Reviews

9.1

Pricing

Install App More info

Features

Same-day delivery
Create shipping labels
Custom tracking page
Automated shipping rules
Partial fulfillments
Live checkout rates
Split order packages
Courier comparisons

Real-time order sync
Unified dashboard
Multi-courier integration
Auto shipment import
Pin code coverage

Screenshots

Envia Shipping and Fulfillment screenshot

+ 2 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Rapid integration with ecommerce stores
Advanced features like customizable tracking page, automated shipping rules, live checkout rates, split order packages, partial fulfillments, and product holds
Options for same-day or on-demand deliveries within 45 minutes
Ability to compare different courier options to select the best one
Express, ground, or time-determined shipping options available
Coverage to over 195 countries
Positive feedback on dashboard functionality and features
Competitive pricing for shipping labels

Comprehensive AI-based logistics aggregator integrating multiple courier platforms
Covers a large service area with over 26000 pin codes in India
Automatic import of shipments in one place reduces data loss and organizational hassles
Real-time order live-syncing for updating delivery status to customers
Positive feedback on the team management and support, with specific mentions of helpful managers (eg, Kalpana, Bhakti Darji)
Smooth and user-friendly interface as cited by multiple users

Cons

Issues reported with the app after interface updates causing functionality problems
Auto-fulfillment of orders with tracking link from enviacom not preferred by some users
Severe complaints about customer support being unresponsive or ineffective
Allegations of lost parcels with no refund or compensation provided
Negative experiences with company management and staff, including blocking communication with clients

Reported issues with incorrect weight and volumetric measurements, leading to disputes
Criticism of customer service staff and managers, with mentions of unresponsiveness and incompetence
Allegations of fake positive reviews on Google and manipulated order statuses
High incidence of RTO (Return to Origin) products with poor handling
Perceived as a scam by some users due to dishonest procedures and lack of accountability
Reports of exorbitant delivery costs compared to competitors

Launched

Sep 28, 2017

Sep 29, 2020

Developer

Built by Envia Shipping Worldwide

Apps:

Average Rating:

4.7

Reviews:

608

Built by iThink Logistics

Apps:

Average Rating:

4.4

Reviews:

132

Make Your Choice

Install App More info View alternatives

Envia vs iThink Logistics: Best Shopify Shipping App

Envia Shipping and Fulfillment

iThink Logistics

Envia Shipping and Fulfillment