Compare Email & SMS Marketing: Forward vs Klax Follow‑Up Email Marketing

Name: Klax Follow‑Up Email Marketing
Brand: Klax Holdings LLC

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Klax Follow‑Up Email Marketing

Boost sales and engagement in 1 click with automated emails

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Klax Follow‑Up Email Marketing

Boost sales and engagement in 1 click with automated emails

Rating

24 Reviews

8.2

79 Reviews

9.1

Pricing

Install App More info

Features

Pre-built templates
Drag-and-drop editor
Campaign analytics
Sms campaigns
Email promotions
Customizable automations
Deliverability meter

Flexible customization
Multiple use cases
Powerful targeting
Automated customer engagement

Screenshots

Email & SMS Marketing: Forward screenshot

+ 1 more

Klax Follow‑Up Email Marketing screenshot

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Pros

Powerful segmentation engine for targeted marketing
Customizable automations for better campaign management
Easy-to-use drag-and-drop design editor
Prebuilt templates to speed up campaign creation
Detailed campaign analytics for performance tracking
24x7 support with dedicated success managers
No limit on the number of contacts; pay for usage only
Features for email/SMS automations like Abandoned Cart, Welcome, Upsell/Cross-sell emails
Segmentation based on order history, geography, and campaign behavior
Deliverability Meter to ensure emails land in inboxes

Pay only for emails that are sent out
Automated customer engagement
Customizable campaigns
Generous free plan
Powerful targeting options
12+ campaign use cases including greeting customers, thanking repeat buyers, and recovering carts
Great support offers setup assistance
Flexible email templates including the option to use own HTML

Cons

Potential issues with initial setup or connection to platforms like Shopify, as mentioned in the review
Support response time can be slow or lacking, as evidenced by the user experience in the review

App breaks down fairly often without warning
Emails sometimes do not get sent
Support is slow to respond and based in China
Instability issues leading users to consider alternatives like building their own solutions

Launched

Jan 12, 2023

Jul 06, 2015

Developer

Built by Shopify

Apps:

1596

Average Rating:

2.7

Reviews:

45,604

Built by Klax Holdings LLC

Apps:

Average Rating:

4.6

Reviews:

Make Your Choice

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Compare Email & SMS Marketing: Forward vs Klax Follow‑Up Email Marketing

Email & SMS Marketing: Forward

Klax Follow‑Up Email Marketing

Email & SMS Marketing: Forward