Compare DS: Facebook & Instagram Shop vs BIK Instagram, Whatsapp, Email

Name: BIK Instagram, Whatsapp, Email
Brand: Shopify

DS: Facebook & Instagram Shop

Social Shop for Facebook & Instagram Feed, Pinterest, Twitter

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

DS: Facebook & Instagram Shop

Social Shop for Facebook & Instagram Feed, Pinterest, Twitter

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Rating

226 Reviews

131 Reviews

1.9

Pricing

Install App More info

Features

Auto post
Schedule post
Auto reply
Comment selling
Chatbot integration
Social shopping
Social marketing

Abandoned cart recovery
Upsell and cross-sell
Welcome messages
Intelligent segments
Conversational messaging
Event triggers
Higher aov
Conversion boosts
Custom journeys
Growth strategy

Screenshots

DS: Facebook & Instagram Shop screenshot

+ 2 more

BIK Instagram, Whatsapp, Email screenshot

+ 2 more

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Pros

Significantly streamlines scheduling and publishing of social media posts
Allows for creation and publication of shoppable posts and stories on multiple platforms, including Instagram, Facebook, Twitter, and Pinterest
Supports Instagram reels and stories as shoppable content
Facilitates social shopping where customers can shop and pay directly within the social media apps
User-friendly interface making post setup straightforward
Responsive and helpful support team
Has been reliable for businesses even on the free plan
Ongoing efforts to upgrade service, including plans for video posting

Enables 2-way communication on revenue generating flows such as Abandoned cart recovery, upsell, cross-sell, welcome messages, and web store event triggers
Helps in increasing Average Order Value (AOV), conversion rates, and purchases
Offers a dedicated growth strategy manager to help strategize more than 30 revenue-generating flows
Provides marketing campaigns and automations for multiple platforms including Whatsapp, Instagram, Email, and SMS
Includes a unified helpdesk to address client queries from all channels in a single dashboard
Positive customer reviews highlighting excellent customer support and responsiveness
Streamlines workflow by simplifying manual tasks, resulting in higher efficiency
Cost-effective platform according to user feedback

Cons

Negative reviews indicating issues with service continuity after the trial period ended
Complaints about the responsiveness and helpfulness of customer care after initial engagement
High pricing plans that may not be suitable for smaller businesses or startups
Instances of miscommunication regarding billing and plan upgrades

Launched

Jun 30, 2022

May 08, 2023

Developer

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Make Your Choice

Install App More info View alternatives

Compare DS: Facebook & Instagram Shop vs BIK Instagram, Whatsapp, Email

DS: Facebook & Instagram Shop

BIK Instagram, Whatsapp, Email

DS: Facebook & Instagram Shop