Compare Dab: Whatsapp Chat & Abandoned vs Omnichannel Marketing &Support

Name: Omnichannel Marketing &amp;Support
Brand: Shopify

Dab: Whatsapp Chat & Abandoned

Enable Whatsapp Chat and Abandoned Cart to increase sales

Omnichannel Marketing &Support

Elevate D2C growth with WhatsApp automation and customer engagement tools.

Dab: Whatsapp Chat & Abandoned

Enable Whatsapp Chat and Abandoned Cart to increase sales

Omnichannel Marketing &Support

Elevate D2C growth with WhatsApp automation and customer engagement tools.

Rating

126 Reviews

7.7

86 Reviews

9.1

Pricing

Install App More info

Features

Abandoned cart recovery
Whatsapp chat integration
Order notification triggers
Unlimited chat support
Multiple support agents
1 on 1 interaction
Quick sharing capabilities

Cart recovery
Order updates
Smart automation
Whatsapp commerce
Agent support

Screenshots

Dab: Whatsapp Chat & Abandoned screenshot

+ 3 more

Omnichannel Marketing &Support screenshot

+ 4 more

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Pros

Enable Whatsapp Chat and Abandoned Cart to increase sales and traffic
Saves time for users
Increases conversion rate and order value
Fast and attractive chat application
Provides unlimited chat support
Allows multiple support agents
Facilitates 1-on-1 customer interaction
Affordable marketing through abandoned cart and order notification triggers
Quick sharing makes customers promoters of the service
High-quality customer service with fast response times
User-friendly interface with many options

Exceptional customer service and support team, praised for being proactive, professional, and highly responsive.
Effective automation tools for customer engagement across multiple channels like WhatsApp, Instagram, Email, and Chat.
Improves cart recovery and boosts sales through smart automation and personalized experiences.
Streamlines customer support and sales with real-time messaging and automated responses, enhancing customer retention.
User-friendly interface with intuitive tools that simplify campaign setup and management.
Cost-effective solution for customer acquisition and re-engagement campaigns.
Offers robust analytics for agent performance and customer insights to optimize engagement strategies.
AI-powered chatbot and omnichannel support improve customer interactions and retention.
Highly recommended for D2C brands aiming to enhance their customer journey and streamline operations.

Cons

Reported bugs and non-functionality issues
Negative user experience for some users
Installation and reinstallation issues reported

Minimal negative feedback noted explicitly in the reviews, presenting a potential need for broader user feedback for balanced insights.
Dependency on account managers for optimal usage might limit self-service capabilities for some users.

Launched

Aug 06, 2019

Oct 02, 2023

Developer

Built by Shopify

Apps:

19244

Average Rating:

2.5

Reviews:

794,068

Built by Shopify

Apps:

19244

Average Rating:

2.5

Reviews:

794,068

Make Your Choice

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Compare Dab: Whatsapp Chat & Abandoned vs Omnichannel Marketing &Support

Dab: Whatsapp Chat & Abandoned

Omnichannel Marketing &Support

Dab: Whatsapp Chat & Abandoned