Compare CW: Drive Brand Conversations vs TextYess

Name: TextYess
Brand: Shopify

CW: Drive Brand Conversations

SMS & WhatsApp marketing for Subscriber Growth & Retention

TextYess

Automate customer support on WhatsApp with AI.

CW: Drive Brand Conversations

SMS & WhatsApp marketing for Subscriber Growth & Retention

TextYess

Automate customer support on WhatsApp with AI.

Rating

218 Reviews

1.9

47 Reviews

7.9

Pricing

Install App More info

Features

Engage buyers
Pre-approved templates
Send sms notifications
Reactivate inactive customers
Collect feedback
Targeted segments
Automate cart recovery
Send whatsapp campaigns
Subscriber list growth
Increase customer retention
1-on-1 conversations
Opt-in popups

Automated responses
Order processing
Ai-driven chat

Screenshots

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Pros

Automates abandoned cart recovery
Reactivates old and inactive customers
Sends SMS notifications and WhatsApp marketing campaigns
Helps grow subscriber list
Increases customer retention
Provides 1-on-1 SMS and WhatsApp conversations
Offers pre-approved templates for campaigns
Includes powerful opt-in popups
Allows sending scratch card links to engage buyers
Supports targeted segments for increased sales
Enables feedback collection through WhatsApp and SMS notifications

24/7 real-time responses to customer inquiries
Automates order status updates, product suggestions, and provides checkout links
Trained on the entire product catalog and FAQs, enhancing the specificity and accuracy of responses
Proactively engages with customers during key moments such as abandoned checkouts and post-purchase follow-ups
Enables targeted WhatsApp marketing campaigns with a single click
Supports all languages, broadening customer reach
Quick setup process (up and running within 5 minutes) without needing technical skills

Cons

No dedicated application; requires browser refresh for new notifications
Glitchy and non-automated conversation experience in WhatsApp browser
Integration with Judgeme app has functionality issues
Unhelpful customer support
Abrupt pricing changes and access restrictions
Overall poor customer support experience

Dependence on AI may lead to occasional inaccuracies in responses
Limited customization options for businesses with unique requirements
Potential language translation issues for complex queries
Privacy concerns regarding customer data and information being handled by AI

Launched

Jan 16, 2017

Sep 13, 2023

Developer

Built by Shopify

Apps:

18232

Average Rating:

2.5

Reviews:

744,851

Built by Shopify

Apps:

18232

Average Rating:

2.5

Reviews:

744,851

Make Your Choice

Install App More info View alternatives

Install App More info

Related blog

Top 8 Cart Recovery Apps in 2025 for Shopify to Win Back Abandoned Sales

Compare CW: Drive Brand Conversations vs TextYess

CW: Drive Brand Conversations

TextYess

CW: Drive Brand Conversations