CTX WhatsApp Chat vs RT WhatsApp Chat: Best Shopify Live Chat Apps

Name: RT: WhatsApp Chat, Live Chat
Brand: RoarTheme

Compare CTX WhatsApp Chat vs RT WhatsApp Chat for Shopify: features, pricing, and ease of use. Pick the best live chat app for your store! Are you looking for the best WhatsApp live chat app for your Shopify store? This comparison of CTX WhatsApp Chat Marketing and RT WhatsApp Chat & Live Chat will help you evaluate features, pricing, and usability to choose the right solution for your business needs.

Ctx: WhatsApp Chat + Marketing

Support on whatsapp chat & recover abandoned carts with Chatix

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Ctx: WhatsApp Chat + Marketing

Support on whatsapp chat & recover abandoned carts with Chatix

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Overview

What is Ctx: WhatsApp Chat + Marketing?

CTX WhatsApp Chat Marketing is a Shopify app that enables store owners to integrate WhatsApp chat functionality directly into their store. It helps businesses engage customers in real-time, automate responses, and drive sales through personalized messaging.

Key Strengths:

Seamless WhatsApp integration for live chat and marketing
Automated responses and quick replies to improve efficiency
Customizable chat widgets to match store branding

What is RT: WhatsApp Chat, Live Chat?

RT WhatsApp Chat & Live Chat is a Shopify app designed to add WhatsApp chat buttons and live chat support to online stores. It helps businesses connect with customers instantly, manage inquiries, and boost conversions through direct messaging.

Key Strengths:

Easy-to-install WhatsApp chat button for quick customer access
Live chat support with real-time notifications
Mobile-friendly design for seamless customer interactions

Rating

277 Reviews

9.1

268 Reviews

Pricing

Install App More info

Features

Abandoned cart recovery
Order tracking
Whatsapp chat widget
Cod verification
Shared inbox
Automated messages
Order confirmation
Review requests
Mobile app

Theme compatibility
Multi-channel support
Real-time notifications
Any-device accessibility

Screenshots

Ctx: WhatsApp Chat + Marketing screenshot

+ 3 more

+ 1 more

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Pros

Single widget with multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us
Manual & Automated WhatsApp Chat messages for various functions (eg, Abandoned Checkout Recovery, Order Confirmation)
Mobile app for manual abandoned cart recovery
WhatsApp marketing using WhatsApp Business API with ready-to-use templates and custom templates
Shared Inbox/chat panel to support and answer customer queries
Chrome Extension for Web WhatsApp to recover abandoned carts and confirm orders
User-friendly interface as highlighted in user reviews
30-day free trial period to explore features
Highly responsive and helpful dedicated support team
Hands-on support approach to solve specific customer problems

Effortless and native way of communication for visitors
Enables sending and receiving messages from any device
Users receive notifications about new messages right on the web page for uninterrupted chatting
Supports WhatsApp, Telegram, and potentially other messaging platforms
Can improve customer chat service experiences, leading to more sales
Works with all themes, including customized ones
Highly customizable and intuitive interface, as noted in user reviews

Cons

Limited available reviews may not represent the full user experience
May require initial setup and customization which could be time-consuming for some users

Launched

Jun 08, 2015

Aug 11, 2019

Developer

Built by Softpulse Infotech

Apps:

Average Rating:

4.1

Reviews:

647

Built by RoarTheme

Apps:

Average Rating:

4.6

Reviews:

1,830

Make Your Choice

Install App More info View alternatives

Frequently Asked Questions (FAQ)

Which app is easier to set up: CTX WhatsApp Chat or RT WhatsApp Chat?

Both apps offer straightforward setup, but RT WhatsApp Chat is often praised for its one-click installation and minimal configuration.
Do these apps support automated responses?

Yes, CTX WhatsApp Chat includes automated responses and quick replies, while RT WhatsApp Chat focuses more on real-time live chat functionality.
Can I customize the chat widget to match my store's branding?

CTX WhatsApp Chat provides more customization options for the chat widget, including colors and placement, compared to RT WhatsApp Chat.
Which app is better for handling high volumes of customer inquiries?

CTX WhatsApp Chat is better suited for high-volume interactions due to its automation features, while RT WhatsApp Chat excels in real-time one-on-one support.
Are there free plans available for these apps?

Both apps offer free trials or limited free plans, but premium features require a paid subscription. Check their Shopify listings for current pricing.

CTX WhatsApp Chat vs RT WhatsApp Chat: Best Shopify Live Chat Apps

Ctx: WhatsApp Chat + Marketing

RT: WhatsApp Chat, Live Chat

Ctx: WhatsApp Chat + Marketing