Compare Ctx: WhatsApp Chat + Marketing vs QuickReply

Name: QuickReply
Brand: Shopify

Ctx: Chat + Abandoned Recovery

Support on whatsapp chat & recover abandoned carts with Chatix

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

Ctx: Chat + Abandoned Recovery

Support on whatsapp chat & recover abandoned carts with Chatix

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

Rating

259 Reviews

8.4

218 Reviews

Pricing

Install App More info

Features

Abandoned cart recovery
Order tracking
Whatsapp chat widget
Cod verification
Shared inbox
Automated messages
Order confirmation
Review requests
Mobile app

Abandoned cart recovery
Status notifications
Order confirmation
Whatsapp campaigns
Cod to prepaid
24/7 customer support

Screenshots

Ctx: Chat + Abandoned Recovery screenshot

+ 3 more

+ 2 more

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Pros

Single widget with multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us
Manual & Automated WhatsApp Chat messages for various functions (eg, Abandoned Checkout Recovery, Order Confirmation)
Mobile app for manual abandoned cart recovery
WhatsApp marketing using WhatsApp Business API with ready-to-use templates and custom templates
Shared Inbox/chat panel to support and answer customer queries
Chrome Extension for Web WhatsApp to recover abandoned carts and confirm orders
User-friendly interface as highlighted in user reviews
30-day free trial period to explore features
Highly responsive and helpful dedicated support team
Hands-on support approach to solve specific customer problems

Easy to run multiple WhatsApp campaigns through a single dashboard
Powerful automations and chatbots for effective customer engagement
Wide range of features including broadcast messages, abandoned cart recovery, order confirmations, and status notifications
Ability to convert COD to prepaid orders, reducing NDRs and frauds
24/7 customer support available through WhatsApp chatbots
Personalized engagement with customers, enhancing marketing strategies
Efficient customer support and onboarding process, praised heavily in user reviews
User-friendly and intuitive interface, as highlighted in the feedback
Positive feedback on customer support staff and quick response from the support team
Enhanced tracking and analytics features which improve campaign monitoring

Cons

Launched

Jun 08, 2015

Mar 15, 2021

Developer

Built by Shopify

Apps:

17859

Average Rating:

2.5

Reviews:

728,940

Built by Shopify

Apps:

17859

Average Rating:

2.5

Reviews:

728,940

Make Your Choice

Install App More info View alternatives

Compare Ctx: WhatsApp Chat + Marketing vs QuickReply

Ctx: Chat + Abandoned Recovery

QuickReply

Ctx: Chat + Abandoned Recovery