Compare Ctx: Chat + Abandoned Recovery vs RT: WhatsApp Chat, Live Chat

Name: RT: WhatsApp Chat, Live Chat
Brand: Shopify

Ctx: Chat + Abandoned Recovery

Support on whatsapp chat & recover abandoned carts with Chatix

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Ctx: Chat + Abandoned Recovery

Support on whatsapp chat & recover abandoned carts with Chatix

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Overview

What is Ctx: Chat + Abandoned Recovery?

CTX WhatsApp Chat Marketing is a Shopify app that enables store owners to integrate WhatsApp chat functionality directly into their store. It helps businesses engage customers in real-time, automate responses, and drive sales through personalized messaging.

Key Strengths:

Seamless WhatsApp integration for live chat and marketing
Automated responses and quick replies to improve efficiency
Customizable chat widgets to match store branding

What is RT: WhatsApp Chat, Live Chat?

RT WhatsApp Chat & Live Chat is a Shopify app designed to add WhatsApp chat buttons and live chat support to online stores. It helps businesses connect with customers instantly, manage inquiries, and boost conversions through direct messaging.

Key Strengths:

Easy-to-install WhatsApp chat button for quick customer access
Live chat support with real-time notifications
Mobile-friendly design for seamless customer interactions

Rating

261 Reviews

8.1

250 Reviews

8.1

Pricing

Install App More info

More info

Features

Abandoned cart recovery
Order tracking
Whatsapp chat widget
Cod verification
Shared inbox
Automated messages
Order confirmation
Review requests
Mobile app

Theme compatibility
Multi-channel support
Real-time notifications
Any-device accessibility

Screenshots

Ctx: Chat + Abandoned Recovery screenshot

+ 3 more

+ 1 more

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Pros

Single widget with multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us
Manual & Automated WhatsApp Chat messages for various functions (eg, Abandoned Checkout Recovery, Order Confirmation)
Mobile app for manual abandoned cart recovery
WhatsApp marketing using WhatsApp Business API with ready-to-use templates and custom templates
Shared Inbox/chat panel to support and answer customer queries
Chrome Extension for Web WhatsApp to recover abandoned carts and confirm orders
User-friendly interface as highlighted in user reviews
30-day free trial period to explore features
Highly responsive and helpful dedicated support team
Hands-on support approach to solve specific customer problems

Effortless and native way of communication for visitors
Enables sending and receiving messages from any device
Users receive notifications about new messages right on the web page for uninterrupted chatting
Supports WhatsApp, Telegram, and potentially other messaging platforms
Can improve customer chat service experiences, leading to more sales
Works with all themes, including customized ones
Highly customizable and intuitive interface, as noted in user reviews

Cons

Limited available reviews may not represent the full user experience
May require initial setup and customization which could be time-consuming for some users

Launched

Jun 08, 2015

Aug 11, 2019

Developer

Built by Shopify

Apps:

18207

Average Rating:

2.5

Reviews:

744,644

Built by Shopify

Apps:

18207

Average Rating:

2.5

Reviews:

744,644

Make Your Choice

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Compare Ctx: Chat + Abandoned Recovery vs RT: WhatsApp Chat, Live Chat

Ctx: Chat + Abandoned Recovery

RT: WhatsApp Chat, Live Chat

Ctx: Chat + Abandoned Recovery