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CK: WhatsApp Chat & Abandoned

Automated Abandoned cart recovery. WhatsApp Chat widget.

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

CK: WhatsApp Chat & Abandoned

Automated Abandoned cart recovery. WhatsApp Chat widget.

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

Rating

241 Reviews
9
152 Reviews
8.4

Pricing

Pricing

  • $9.99-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $15-$45 / Month
  • 14 Days Free Trial

Features

Features

  • Automated cart recovery
  • Whatsapp chat widget
  • Order notifications
  • Cod confirmation
  • Shipping confirmation
  • Customizable chat button
  • One-click setup
  • Automated order confirmation
  • Shipping alerts
  • Cod verification
  • Collect reviews
  • Loox reviews integration
  • Multiple agent support
  • Out of hours support
  • Order crm integration
  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies

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Pros

Pros

  • Automatically sends abandoned cart recovery messages through WhatsApp, increasing conversion rates.
  • Automated order confirmation, shipping alerts, and COD verification to enhance customer trust.
  • WhatsApp chat widget allows customers to get instant answers and make purchases.
  • Easy customization and one-click setup for the WhatsApp chat and share button.
  • Integrates seamlessly with review collection platforms like Loox and Judge.me.
  • Supports multiple agents, out-of-hours support, and offers an order CRM for WhatsApp chat.
  • Highly praised customer support that is fast and efficient.
  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility

Cons

Cons

  • Some users may find the initial configuration complex without assistance.
  • Limited feedback on potential limitations or areas for improvement due to overwhelmingly positive reviews.
  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users

Launched

Launched

Jun 24, 2020
Jul 13, 2021

Developer

Developer

Apps:

5

Average Rating:

3

Reviews:

273

Apps:

2

Average Rating:

4

Reviews:

380

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