Compare CK: WhatsApp Automation & Chat vs Interakt ‑ WhatsApp Marketing

Name: Interakt ‑ WhatsApp Marketing
Brand: Shopify

CK: WhatsApp Automation & Chat

Automated Abandoned cart recovery. WhatsApp Chat widget.

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

CK: WhatsApp Automation & Chat

Automated Abandoned cart recovery. WhatsApp Chat widget.

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

246 Reviews

9.2

166 Reviews

8.3

Pricing

Install App More info

Features

Automated cart recovery
Whatsapp chat widget
Order notifications
Cod confirmation
Shipping confirmation
Customizable chat button
One-click setup
Automated order confirmation
Shipping alerts
Cod verification
Collect reviews
Loox reviews integration
Multiple agent support
Out of hours support
Order crm integration

Automated reminders
Order updates
Bulk campaigns
Double confirmation
Shared team inbox
Green tick
Chat widget
Auto-replies

Screenshots

CK: WhatsApp Automation & Chat screenshot

+ 3 more

Interakt ‑ WhatsApp Marketing screenshot

+ 2 more

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Pros

Automatically sends abandoned cart recovery messages through WhatsApp, increasing conversion rates.
Automated order confirmation, shipping alerts, and COD verification to enhance customer trust.
WhatsApp chat widget allows customers to get instant answers and make purchases.
Easy customization and one-click setup for the WhatsApp chat and share button.
Integrates seamlessly with review collection platforms like Loox and Judge.me.
Supports multiple agents, out-of-hours support, and offers an order CRM for WhatsApp chat.
Highly praised customer support that is fast and efficient.

Automated WhatsApp reminders for abandoned carts with a checkout link
CoD double confirmation flow on WhatsApp to reduce RTOs
Automated WhatsApp confirmations for order placement, shipment, and cancellation
WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
Auto-replies configuration for answering customer FAQs on WhatsApp
Bulk WhatsApp campaigns for product announcements and discounts
Shared team inbox for better management of incoming customer chats
Option to obtain a WhatsApp Green Tick for improved credibility

Cons

Some users may find the initial configuration complex without assistance.
Limited feedback on potential limitations or areas for improvement due to overwhelmingly positive reviews.

Issues with prolonged billing even after service migration
Poor customer support as indicated by users
Complex platform not easy to use
Lack of options for retargeting abandoned carts or sending order notifications
Potential for being a waste of money and time as expressed by some users

Launched

Jun 24, 2020

Jul 13, 2021

Developer

Built by Shopify

Apps:

14093

Average Rating:

2.2

Reviews:

521,748

Built by Shopify

Apps:

14093

Average Rating:

2.2

Reviews:

521,748

Make Your Choice

Install App More info View alternatives

Compare CK: WhatsApp Automation & Chat vs Interakt ‑ WhatsApp Marketing

CK: WhatsApp Automation & Chat

Interakt ‑ WhatsApp Marketing

CK: WhatsApp Automation & Chat