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ChinaDivision OrderFulfillment

Fast and flexible shipping

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

ChinaDivision OrderFulfillment

Fast and flexible shipping

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Rating

Rating

10 Reviews
6.4
68 Reviews
7.7

Pricing

Pricing

  • Free App
  • Free Plan Available
  • $19-$79 / Month
  • 15 Days Free Trial

Features

Features

  • Shopify integration
  • Sku management
  • Flexible shipping
  • Shipping discounts
  • E-commerce fulfillment
  • Global carriers
  • Automated return labels
  • Workflow customization
  • Custom returns portal
  • Return label creation
  • Own return reasons

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Pros

Pros

  • Wide range of shipping carriers allowing for reasonable discounts
  • Partnership with Shopify makes e-commerce order fulfillment easy, fast, and cost-effective
  • Additional services for helping online stores and crowdfunding campaigns
  • Services include sourcing, picking up goods, and setting up SKUs
  • Positive customer service experience with quick responses and follow-up
  • Picks up where Shopify's native return capabilities end
  • Provides a customizable returns portal under your shop domain
  • Portal can be customized with your corporate identity and additional information for customers
  • Automation options for return requests
  • Creation of return labels and return slips (limited to Germany, Austria, and Switzerland)
  • Supports workflows for returns, exchanges, vouchers, and refunds
  • Creation of DHL, GLS, or DPD return labels
  • Automatic creation of return labels based on rules like the value of the goods
  • Allows customization of return reasons and refund methods

Cons

Cons

  • Limited customer reviews available for comprehensive evaluation
  • The detailed functionality of the app is not fully specified in the description
  • Label creation is limited to merchants from Germany, Austria, or Switzerland
  • Support issues: Users have reported slow or no responses from customer support
  • App may not function correctly in some scenarios, such as incorrect return label distribution
  • Users reported bugs and lack of effective bug fixes
  • Overall dissatisfaction with app performance from some users

Launched

Launched

Jan 12, 2017
Aug 11, 2021

Developer

Developer

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

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