Compare Chatra — Live Chat & Chatbot vs lookfor: Scalable CX Platform

Name: lookfor: Scalable CX Platform
Brand: Shopify

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

lookfor: Scalable CX Platform

ChatGPT AI chatbot to increase sales with human-like live chat

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

lookfor: Scalable CX Platform

ChatGPT AI chatbot to increase sales with human-like live chat

Overview

What is lookfor: Scalable CX Platform?

LookFor AI Chatbot & Live Chat is a Shopify app that combines AI-powered chatbots with live chat functionality to enhance customer support and engagement.

Key Strengths:

AI-driven chatbot for automated responses
Seamless integration with Shopify stores
Customizable chat widgets

Rating

300 Reviews

7.3

26 Reviews

8.7

Pricing

Install App More info

Features

Social media integration
Live chat
Chatbot automation
Real-time visitor tracking
Cross-device support
Shared inbox
Cart saver
Targeted chats
24/7 support

Product recommendations
Conversational shopping assistant
Neural search algorithms
Enhanced analytics
Direct checkout

Screenshots

+ 1 more

lookfor: Scalable CX Platform screenshot

+ 6 more

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Pros

Boosts engagement and drives sales
Offers Live Chat, Chatbot, Cart Saver, and Shared Inbox tools
Allows cross-selling products to increase average order value
Proactively reaches out to customers stuck at checkout
Enables sending targeted chats and providing 24/7 automated customer support
Connects social and email channels to manage all conversations from one spot
Intuitive interface for seamless integration
Real-time insights into visitor activity on the website
Available on Windows, Mac, Android, and iOS

Enhances the shopping journey by making it more personal and emotionally engaging
Customizable AI chatbot tailored to specific store and customer needs
Establishes a conversational and relatable shopping experience
Quick and easy setup, operational within 5-15 minutes
Engages customers throughout the shopping process, adding fun and a human touch
Employs neural search algorithms for efficient product search
Capable of recommending the right products to increase average order value (AOV)
Enables direct checkout from the product card
Provides insight into shopping journeys to further improve the store
Highly praised for answering product-related questions effectively
Support team is helpful and collaborative

Cons

Instances of the app suddenly stopping to work after long-term use
Customer support perceived as ineffective
Potential disruptions could lead to hassle for both users and their customers

The app relies on advanced AI, which may have a learning curve for some users
Potential over-reliance on AI could diminish the value of human customer service
May require continuous monitoring and updating to ensure AI accuracy and relevance

Launched

Oct 28, 2015

Jan 16, 2024

Developer

Built by Shopify

Apps:

18915

Average Rating:

2.4

Reviews:

771,053

Built by Shopify

Apps:

18915

Average Rating:

2.4

Reviews:

771,053

Make Your Choice

Install App More info View alternatives

Install App More info

Related blog

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Compare Chatra — Live Chat & Chatbot vs lookfor: Scalable CX Platform

Chatra — Live Chat & Chatbot

lookfor: Scalable CX Platform

Chatra — Live Chat & Chatbot